Phone Triage Nurse

Full-Time Phone Triage Nurse (LPN) or (Certified MA)

Physicians' Primary Care of Southwest Florida is a premier physician owned and managed practice with locations in Cape Coral, Fort Myers, and Lehigh Acres. We are currently seeking a Full-Time Phone Triage Nurse (LPN) or (Certified MA) for our Pediatric located in Fort Myers, FL.

Sample of Duties:

• Review daily provider-patient schedule with Clinical Coordinator and clinical team to prioritize triage to plan for an efficient flow of patient care.
• Triage daily patient phone calls in order of priority to ensure acute care needs are addressed by an appropriate health care professional in a timely manner.
• Perform medication prior authorizations.
• Assist patients in scheduling preventative services. Assist with patient education as needed. Assist in contacting patients with abnormal lab/test results and schedule follow-up as ordered by the providers when requested.
• Assist clinical staff as needed to avoid interruption of delivery of services to patients.
• Counsel patients regarding lab tests, medications, procedures, etc. as requested by physicians.
• Schedule referrals and appointments for specialized testing and procedures as requested.
• Performs general nursing care to patients. Administers prescribed medications and treatments in accordance with clinical standards.

Position Requirements:

• A valid and current State of Florida license to Practical Nurse (LPN)
• Excellent attention to detail and the ability to record information accurately
• Ability to handle all calls in a professional and compassionate manner
• One year of clinical office experience or a combination of medical education and work experience
• CPR certification or ability to obtain upon hire.

PC Offers:

• Over 30 years of serving our Southwest Florida community
• Award-winning physicians
• Ability to advance and grow within our organization
• Health, dental, vision, disability and life insurances
• 401(k) with company match
• Free financial advising
• Paid Time Off (PTO)
• Paid holidays
• Uniform allowances at hire and each anniversary
• Company paid CE courses with Relias
• Reimbursement for position required certifications and/or license
• Employee Assistance Program (EAP)
• Employee Resource Assistance Program (ERAP)
• Discounted legal and document services
• Milestone gifts
• Employee appreciation events and gifts

Interested candidates are encouraged to apply and join our dedicated team committed to quality patient care.