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Accounts Receivable Representative

$22.23 per hour

The Fountain Group LLC

Job Description

Job Description

Accounts Receivable Support Representative
Location: Framingham, MA 01702 (100% onsite)
Pay Rate: $22.23/hour
Contract Length: 5.5 months with potential for conversion based on performance
Schedule: Monday – Friday, 8:00 AM – 5:00 PM

The Fountain Group is hiring for a prominent client in Framingham, MA for an Accounts Receivable Support Representative opportunity. This is a great opportunity for an entry-level professional looking to build a career in Accounts Receivable, Credit, and Collections.

We are seeking detail-oriented candidates with strong customer service skills who are interested in growing within an accounting/finance environment. Candidates with prior Accounts Receivable experience are preferred, but individuals coming from customer-facing backgrounds such as call centers, hospitality, restaurants, or customer support roles are encouraged to apply.

Responsibilities:

  • Support daily Accounts Receivable operations and collection activities
  • Follow up with customers regarding outstanding balances and payment status
  • Collect cash on open Accounts Receivable accounts while maintaining positive customer relationships
  • Research AR issues and reconcile payment discrepancies
  • Resolve billing and invoice-related questions
  • Partner with internal teams to address customer account issues and improve processes
  • Escalate complex issues to leadership when needed
  • Assist with credit reviews, account escalations, and other AR-related activities
  • Provide customer statements, reports, and account updates
  • Conduct root cause analysis on customer payment issues
  • Communicate with customer Accounts Payable teams, including supervisors and managers
  • Support payment plans and resolution efforts for past-due balances

Qualifications:

  • 0-2 years of experience in Accounts Receivable, Credit & Collections, Accounting, or a related field
  • Associate’s or Bachelor’s degree preferred, or relevant work experience
  • Customer-facing experience required (Call Center, Hospitality, Restaurant, Retail, etc. welcome)
  • Strong interest in developing a career in Accounts Receivable
  • Basic to intermediate Microsoft Excel skills
  • Proficiency with Microsoft Office Suite and O365
  • Experience with ERP systems such as Oracle or SAP preferred
  • Familiarity with collection software (Webcollect, GetPaid, or similar) preferred
  • Understanding of basic accounting principles and credit management processes
  • Knowledge of billing and invoicing processes preferred
  • Strong written and verbal communication skills
  • Excellent organization, time management, and problem-solving abilities

Ideal Candidate:

  • Detail-oriented and organized
  • Comfortable communicating with customers regarding payments and account issues
  • Able to research problems and identify solutions
  • Interested in building experience in finance, accounting, credit, or collections
  • Local candidate with a manageable commute to the Framingham office preferred

This is an onsite position in Framingham, MA. Immediate opportunities are available with upcoming training classes.

Vacancy posted 5 days ago
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