Bilingual Credit Screening Representative

Bilingual Credit Screening Representative Bilingual: Spanish + English Location: Onsite in Goodlettsville / Open to candidates residing in Nashville, TN and surrounding areas only Daily Hours: 9:00 – 6:00 or 9:00 – 5:30 Monday – Friday Join a growing team with a fast-paced, collaborative environment! We’re currently hiring a Bilingual Credit Screening Representative to support high-volume phone and client service operations. No formal interview required – just a quick virtual meeting with the CFS Recruiter! Start date will be pending clear security checks. Tasks and Responsibilities – Bilingual Credit Screening Representative Conduct comprehensive credit risk assessments to support informed lending decisions, ensuring alignment with company policies and regulatory standards. Analyze client creditworthiness by reviewing financial statements, credit reports, and industry trends to determine risk levels. Evaluate loan applications, assessing financial history and collateral to recommend appropriate credit terms. Collaborate with cross-functional teams including sales, underwriting, and legal to gather and verify information for credit evaluations. Provide technical support to clients via phone, chat, and email, resolving issues related to credit report discrepancies and missing bureau data. Facilitate conference calls between consumers and creditors to obtain updated balance and payment histories. Assist team members with procedural questions and provide guidance on best practices. Train new staff on conducting conference calls and preparing supplemental credit reports. Requirements – Bilingual Credit Screening Representative Call center experience / Ability to handle inbound and outbound calls comfortably. Ability to multi-task in a fast-paced environment. Excellent written and verbal communication skills. Light Excel skills – data entry, spreadsheets. Desire to meet key phone metrics. Willingness to be a supportive team player. #J-18808-Ljbffr