Guest Experience Specialist
$17.75 - $18.25 per hourMarriott
Job Number 26116097
Job Category Rooms & Guest Services Operations
Location 170 4th Avenue North, NASHVILLE TN 37219, United States VIEW ON MAP
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Pay Range: $17.75-$18.25 per hour
POSITION SUMMARY
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.
$16 per hour
...Brentwood is hiring a Front Desk Agent responsible for quality guest services, including registration and check-out. This role requires... ...daily bank balance. A high school diploma and relevant experience are necessary. Pay is $16/hour. #J-18808-Ljbffr Hampton Inn Nashville...Suggested- ...Nashville is looking for a friendly Front Desk Agent to greet guests, register arrivals, and manage reservations while maximizing occupancy... ...should have a high school diploma, hotel or guest-service experience preferred, and the #J-18808-Ljbffr Athena Hospitality GroupSuggestedLocal area
- ...Agent to join their dynamic TEAM. The ideal candidate will have at least one year of hotel experience, possess excellent communication skills, and the ability to engage with guests positively. The role includes welcoming guests, managing their information, and ensuring a...SuggestedFlexible hours
- ...Hospitality is seeking a Front Desk Agent to greet and register guests, handle reservations, and provide attentive service throughout... ...coordinate with other hotel team members to ensure a smooth guest experience. The role requires a friendly, detail-oriented approach and the...SuggestedShift workAfternoon shift
- ...service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading. The Role As a Guest Service Representative, you assist guests with check ins...SuggestedLocal areaFlexible hours
- Bob's Discount Furniture in Tennessee seeks a Retail Guest Experience Sales Specialist. This role is key in delivering exceptional customer service while creating a fun shopping environment. Applicants should be self-motivated with a passion for home décor and strong interpersonal...
$1,000 per month
...looking for confident and passionate Client Success Manager to join our team. We want professionals that understand that the client’s experience is as important as knowing the right buttons to press, and that you can have fun while you work. Based out of the Music City,...Work at officeWork from homeHome officeFlexible hoursAcumen Technology
Nashville, TN1 day ago$15 - $17 per hour
...providing outstanding service to both our guests and property owners. Our team is... ...every guest enjoys a seamless and memorable experience, while also delivering exceptional management... ...hiring an outstanding Guest Relations Specialist. Role Overview: We are a small property...Full timeWeekend work- ...are prepared for cyber attacks. Job Summary The Customer Success Manager ensures customers have a smooth, organized experience from sales handoff through onboarding, training, and renewal. You'll foster relationships that encourage product adoption, invite...Full timeRemote workFlexible hours
Cloud Range Cyber
Nashville, TN3 days ago - ...FLSA Classification: Part-Time , Non-exempt The Country Music Hall of Fame® and Museum has an opening for non-exempt Guest Experience Specialists in the Guest Experience Department. Company Overview Located in the heart of downtown Nashville, the Country Music Hall...Hourly payPart timeLocal areaFlexible hoursAfternoon shift
- ...paste the link below to learn more about our company & the role: -9unQdAjMw3tE2T/view?usp=sharing THE ROLE: Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest’s needs, enthusiastically...Full timeImmediate startFlexible hoursShift workNight shiftWeekend work
- ...related platforms, and partners with Customer Success leadership to improve efficiency, consistency, scalability, and the customer experience. This role supports the customer lifecycle through process design, system optimization, workflow management, documentation, and...Full timeTemporary workPart timeFor contractorsInternshipLocal areaMonday to FridayFlexible hoursAfternoon shift
- Client Accounting Services Supervisor Who: An experienced accounting professional with 5–7 years of progressive experience and strong leadership skills. What: Oversee daily accounting operations, manage month-end close, review team work, provide advisory services...Full timeWork at officeImmediate start
NorthPoint Search Group Inc
Nashville, TN3 days ago - ...calling. As a Front of House Manager, you lead by example—serving guests and teammates with humility, creating memorable moments, and... ...and ensuring every detail contributes to an exceptional guest experience. Through thoughtful leadership, operational discipline, and a “...
JobGet
Nashville, TN2 days ago $112.3k - $143.6k
...value of the Driivz platform while ensuring successful adoption, integrations, and long-term growth. The ideal candidate has experience managing large enterprise accounts and significant ARR, is comfortable working with APIs and complex SaaS platforms, and can translate...Local areaRemote workVontier
Nashville, TN2 days ago- ...where history meets innovation, creating unforgettable dining experiences that reflect the true spirit of Nashville. Who We're Looking... ...culture where enthusiasm, professionalism, and genuine care for guests shine through in every service. This is a unique opportunity...Temporary workLocal areaAll shiftsShift work
The Neighborhood Dining Group , Inc.
Nashville, TN4 days ago $50k - $70k
...systems, and success of a brand-new gym — this is your chance. Qualifications ~3+ years of successful fitness sales experience (high-ticket required) ~ Consistent history of meeting or exceeding revenue goals ~ Strong closing, follow-up, and objection-handling...Base plus commissionFull timeLocal areaGym Guru Recruiting
Nashville, TNmore than 2 months ago- ...diverse mix of skills in communication, account management, analytics, project management, process improvement, and customer service. Experience working with municipal courts or local government agencies is highly preferred. Responsibilities Proactively communicate and...Local area
- ...Manager to join our team. The Restaurant Manager will provide leadership to the front of house, ensuring impeccable dining experiences for our guests while supporting the General Manager with daily operational tasks and projects. We're open to entry-level...Hourly payLocal areaFlexible hoursShift work
Red Pebbles Hospitality
Nashville, TN5 days ago £40k - £46k per year
...batch of specific accounts and works closely with TechnologyAdvice sales, operations, and technology teams to ensure the greatest experience from on-boarding to delivered product. Location: United Kingdom What You'll Do Work alongside Client Success Team Members and...Full timeLocal areaRemote workFlexible hours- ...on-site. This is not a remote or hybrid position. Responsibilities: Customer Relations Provide customers with a Class A service experience with every interaction Develop and maintain positive customer relations by creating and sustaining good will and by providing consistently...Full timeFor contractorsWork at officeLocal area
Cousins Properties
Nashville, TN3 days ago $1,500 per month
...for efficiency. Record and track all customer interactions in HubSpot. Required Skills and Qualifications: ~3+ years of experience serving as a nonprofit fundraiser. You need to understand how nonprofits function and the critical role they play in society. ~...Remote workWorldwideHome officeDonorbox
Nashville, TN22 days ago- Customer Service Coordinator As a Customer Service Coordinator for TQL, you will receive extensive training to become a subject matter expert in a specific mode of transportation to support daily shipment activities. You will be the go-to-support...
Total Quality Logistics
Nashville, TN3 days ago - ...providing administrative support to the Property Management team. This role is responsible for delivering a professional customer experience, coordinating service requests, maintaining property systems and records, and supporting the day-to-day operations of the...For contractorsWork at office
Core Executive Recruiting
Nashville, TN2 days ago - ...Maintain clear documentation of client interactions, feedback, and progress within our project management tool. Desired Skills and Experience: ~ Exceptional verbal and written communication skills. ~ Strong interpersonal and customer service skills with a passion for...Remote jobHourly payFull timeWork at officeFlexible hours
- ...assigned accounts; translate and communicate internally to company departments to help define priority of need, improve Customer experience and drive product improvements Assess customer satisfaction and extract key business needs/issues to inform renewal and churn...Contract workWork at office
$84k - $94k
...managing Flexential. Perform other duties as required and assigned. Required Qualifications ~2-3 years of Customer Success experience within a B2B technology organization ~ Experience with interacting with customers at all levels including C Suite ~...Temporary workFlexible hours- ...All other duties as assigned Minimum Qualifications: ~ Associate's Degree in a business-related field or equivalent experience ~2 years of experience recruiting top talent required ~ Excellent verbal and written communication skills with the ability to...Work at office
Home Instead - We Care Senior Care, Inc - Nashville
Nashville, TN3 days ago - ...and efficient landscape operations. Responsibilities: Ability to successfully recruit, lead and build an effective team Experience managing a portfolio with understanding of a P & L for a targeted gross profit Identifying opportunities for landscape...Full timeFlexible hours
Ruppert Landscape
Nashville, TN13 days ago - ...enjoy your career AND life.Have access to full benefits package as an hourly employee.What you will need:Ten years relative work experience including public accounting. Prior industry experience as a CFO, Controller, SEC Reporting or Internal Audit Manager equivalent preferred...Hourly payFull timeWork experience placementInterim roleFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience Specialist. Be the first to apply!
