Branch Coordinator

Branch Coordinator

At Freedom Forever, our mission is simple: deliver high-quality residential solar that homeowners can trust. We're looking for talented individuals who value craftsmanship, collaboration, and purpose-driven work. If you're motivated by quality results and making a difference in the renewable energy space, this is your opportunity to join a team that shares your values.

POSITION SUMMARY: The Branch Coordinator is a support position within the Branch to assist with a variety of solar projects, office, and operational tasks. Responsible for monitoring the pipeline and holding the team accountable to key performance metrics while collecting funds. The Branch Coordinator will work closely with the Branch Manager to prepare documents for construction teams, coordinating and retrieving project payments and interfacing with various branch and headquarters departments.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Prepare and analyze pipeline reporting, meet with branch team to discuss projects, and escalate as needed
• Communicate with Branch Manager, Project Manager, Permit Coordinator, Field Manager and Site Audit Supervisor to ensure projects are completed in a timely manner and with high attention to detail regarding customer service
• Meet with team members to discuss project details to provide updates
• Helps problem solve escalated Project Issues and sees that they move forward
• Keeps an eye on the pipeline to make sure no project sits for too long
• Assists with routing and scheduling as needed
• Schedule appointments to meet customers and obtain customer signatures, final paperwork sign off and payment collection. Organize all completed paperwork, and process payments in a compliant, secure manner, if assigned.
• Prepare project documentation for construction teams
• Organizes office operations and procedures and Branch filing system
• Coordinates and maintains meeting notes and cross-functional marketing when assigned (i.e. Safety Meetings, Branch Staff Meetings, corporate communications, etc.)
• Ensures Order Management and Accounting Departments (A/P and A/R) have necessary project details for job invoicing
• Assists the Branch Operations Manager with ad-hoc tasks when assigned
• Perform other duties as assigned

QUALIFICATION REQUIREMENTS: Education & Certifications:

• High School Graduate or GED

Experience:

• 2-4+ years of previous project administration or field construction experience

Knowledge, Skills & Abilities:

• Strong verbal and written skills
• Excellent organizational and time management skills
• Detail-oriented and enjoys working in a fast-paced environment
• Strong work ethic
• Ability to prioritize and complete a variety of simultaneous tasks with a high level of organization
• Must have a valid state driver's license and a clean driving record

Special Skills & Training:

• Strong computer skills including proficiency in MS Word, Excel, Outlook, and internet use, Oracle experience a plus

PHYSICAL DEMANDS AND ABILITIES

• Regularly spend long hours sitting and using office equipment and computers
• Regularly spend long hours answering phone calls and emails
• Regularly move from sitting to standing positions effortlessly
• Regularly spend long hours in intense concentration reviewing and entering information into a computer
• Regularly use hands and fingers to handle, control or feel objects
• Regularly see details of objects that are less than a few feet away
• Regularly speak clearly so listeners can understand
• Regularly understand the speech of another person
• Frequently work on projects that require deadlines
• Frequently bend to file and maintain files
• Occasionally lift 5-10 pounds

TRAVEL REQUIREMENTS (Employee is required to travel for business purposes, not including commute to and from work.) If required to travel, must have a valid Driver's License/Insurance and the ability to drive a personal vehicle to different sites. Freedom Forever is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers. Employees of Freedom Forever must submit to a criminal history check, MVR check and a 9-panel drug screen that includes the following: Amphetamines, Cocaine Metabolites, Opiates, Phencyclidine (PCP), Barbiturates, Benzodiazepines, Methadone, Methaqualone, Propoxyphene. Job based in Virginia not seeking remote employees