Hospitality Supervisor

A leading business and consulting firm is seeking a polished, service-oriented Hospitality Supervisor to support a prestigious financial services client in Midtown Manhattan. This is an exciting opportunity for a hands-on hospitality professional with strong leadership skills, a passion for exceptional service, and experience overseeing corporate catering, events, and workplace experiences.

Location: Midtown Manhattan, Park Avenue

Schedule: Monday–Friday, onsite five days per week

Hours: 8:00/9:00 AM–5:00/6:00 PM, with flexibility as needed

Compensation: Up to $85,000 annually

Responsibilities:

• Oversee day-to-day hospitality operations, supervising a team of two and ensuring consistently high service standards.
• Manage recurring catering programs, including approximately four catered engagements per week, coordinating vendors, deliveries, food presentation, and dietary accommodations.
• Plan and execute a variety of workplace events, including employee engagement initiatives, executive meetings, town halls, and client-facing functions.
• Build strong relationships with client stakeholders and external vendors, proactively anticipating needs and delivering a seamless, white-glove experience.
• Manage catering and event budgets, monitor spending, maintain inventory, and identify opportunities to improve efficiency and service quality.
• Ensure conference rooms, event spaces, and shared workplace areas remain polished, organized, and event ready.
• Coach team members on hospitality standards, professionalism, and client service while fostering a collaborative, accountable team environment.
• Track event participation, feedback, and spending to continuously enhance the overall workplace experience.

Qualifications:

• 4–7 years of experience in corporate hospitality, hotel operations, event management, workplace experience, or a related field.
• Prior supervisory experience with direct reports is required.
• Proven experience coordinating events, managing catering programs, and overseeing vendor relationships and budgets.
• Exceptional communication, organizational, and client relationship management skills.
• A polished, proactive, and hands-on approach, with a strong commitment to delivering elevated hospitality and service.
• Experience in financial services, luxury hospitality, or a high-touch corporate environment is a plus.
• A bachelor’s degree or equivalent professional experience.
• Familiarity with ServiceNow is a plus.

This role is ideal for a hospitality professional who thrives in a fast-paced, client-facing environment and enjoys leading a team while creating thoughtful, high-quality workplace experiences.

Please submit your resume in Word format for immediate consideration.

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