Assistant Manager

Ladd’s is a manufacturer’s distributor of professional golf course maintenance equipment, golf cars, and utility products such as on- and off-road utility vehicles, sprayers, and sports field equipment. Serving customers since 1963, we proudly support golf courses, municipalities, universities, commercial facilities, sports fields, and individual retail customers. With locations in Grand Rapids, MI; Memphis, TN; Knoxville, TN; Little Rock, AR; Canton, MS; Baton Rouge, LA; and Dallas, TX, Ladd’s is committed to integrity, honesty, and exceptional service in every market we serve. Position Summary Ladd’s is seeking an Assistant Manager for our Canton, TN location. The ideal candidate will be a strong leader who is self-driven, adaptable, and committed to high standards of quality and customer service. Key Qualifications Strong leadership, communication, time management, organizational, and problem-solving skills Self-motivated and capable of working independently Trainable and open to feedback Team-oriented, able to collaborate effectively with other departments, locations, and leadership Primary Responsibilities Help with branch operations and ensure alignment with company standards Develop and enforce procedures to maintain quality and efficiency Be accessible to staff and customers for support and solutions Monitor and manage labor costs, including overtime approvals Plan and promote professional development opportunities Coordinate sales and marketing initiatives in collaboration with leadership Provide parts and technical support to turf industry customers Grow Ladd’s golf car presence in the Canton market Oversee service support for fleet golf car and turf customers Utilize outside sales to drive commercial/industrial sales Ensure service technicians meet productivity and quality goals Develop and manage a growing vehicle rental business Promote and close retail vehicle sales at targeted profit levels File and assist in the warranty process Compensation and Benefits Medical, dental, vision, and life insurance 401(k) match Short-term and long-term disability insurance Paid holidays Paid time off (PTO) accrual based on tenure Opportunities for continuing education and trade seminars #J-18808-Ljbffr Ladd's - A US Golf Car Company