Dental Office Assistant - Business Assistant

Dental Front Desk Assistant, Mulberry FL Imperial Lakes Dental Care, Mulberry FL is looking for a Business Assistant to join our team. Address is 2110 Shepherd Road, Mulberry FL 33860. Must be bilingual for this opening. Work Schedule – No Weekends! Monday through Friday 7:30 am-5:30 pm (1 hr lunch). Ending times may vary. More about the role Greet and welcome patients as they enter the office to create a great first impression. Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies. Utilize Dentrix for patient scheduling and records. Schedule and confirm appointments for multiple providers in the office. File patient insurance claims, follow up on outstanding claims, verify benefits and explain coverage. Post insurance and patient payments and process accounts receivable. Review treatment plan fees and payment options with patients. Partner with providers and team to implement Heartland Dental systems to optimize office potential. What You’ll Gain Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO. Front loaded education and training, providing you the opportunity to develop to your full potential. Opportunity to be a part of a secure company with 20+ years of industry‑leading experience that provides a stable career with unlimited growth potential. Access to on‑demand Daily Pay. Minimum Qualifications Experience working in a fast‑paced and customer‑centric environment. Excellent communication and organizational skills. Access to PHI necessary for performing job‑related functions; required HIPAA training and data safeguards. Preferred Experience 1+ year of experience in a dental or medical setting. 1+ year of experience with insurance billing and accounts receivable. Dentrix or other dental software experience. Physical Requirements Ability to perform essential duties satisfactorily with or without reasonable accommodation. Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Availability to attend virtual training sessions (or in-person) periodically throughout the year. TB test required for all new hires in dental office positions; test will be arranged during the pre‑employment process. Not applicable in FL & TN. Our Commitment to Equality At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. #J-18808-Ljbffr Heartland Dental LLC