NIGHT Concierge/Front Desk
$22 - $24 per hourKline Galland
Night Concierge/Front Desk
Seattle, WA 98101
Overview
Salary Range $22.00 - $24.00 Hourly Position Type Full Time Job Shift Graveyard
Description
We are looking to immediately hire for a NIGHT shift Concierge/Front Desk position. The Concierge/Front Desk is a key role in creating a safe and secure environment for our residents. The successful candidate will create and maintain a strong, cross-functional, staff relationship by encouraging professionalism, communication, dedication to customer service and a commitment to conscientious response. The Concierge/Front Desk serves as the information referral center for all residents, families, potential residents, staff, guests, community contacts, and others visiting the community.
Key responsibilities include:
- Providing safe and timely response to emergent and non-emergent calls from residents.
- Monitoring security monitors and fire alarm systems in the building, including the garage and lobby area.
- Graciously greeting any community visitors, displaying exemplary customer service in a friendly and professional manner.
- Performing entry level tech support to residents as needed
- Providing administrative support for community operations including daily Concierge and Maintenance Reports, maintaining resident information and contact lists, support for holiday mailings and community celebrations, and much more.
Qualifications
- Minimum 2 years of experience using Microsoft Office: Word/Excel/Outlook
- Minimum 1 year of experience answering phones and transferring calls.
- Excellent work history and attendance record.
- Comfortable with entry level office tasks such as printing and making photocopies, laminating, mail forwarding, and distribution of miscellaneous materials.
- Attention to detail and the ability to multitask, problem solve and communicate events accurately to management.
- Strong communication and interpersonal skills with the ability to respond calmly and politely to all residents, visitors and staff.
- Able to stay calm and focused on an emergency and ability to work independently with or without direct supervision.
- Benefits
- Comprehensive Training Period
- Generous Paid Time Off / Extended Illness Leave
- Public Student Loan Forgiveness employer offering relief on your Student Loans!
- Employee Referral Bonus Program
- Employee Appreciation Bonus
- Career Growth & Advancement
- Medical, Dental, Vision, FSA, Life insurance and more
- Retirement Plan with Employer contribution!
$20 - $21 per hour
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