Assistant Manager

Burger King Franchise Opportunity

We are a growing Burger King franchise with upward mobility. As one of the largest Burger King franchises, we are dedicated to achieving customer satisfaction as well as providing career opportunities for our employees. As our company grows, we look for employees who share our passion for achieving exceptional results. At Burger King, employees have an opportunity to contribute to the success of our growing organization.

If you're looking for a chance at a fast-paced, hands-on career, you've come to the right place. From Team Member to Restaurant Assistant Manager, the job opportunities in Burger King restaurants are challenging and fun.

Who You Are:

• Personable, results-oriented self-starter, a go-getter.
• Team contributor and leader who thrives in a fast-paced setting.

Here's What You Will Be Doing:

As an integral member of the Burger King team, this position is responsible for:

• Developing servant leaders-puts your people and restaurant first-not yourself
• Creating memorable experiences-creates a service experience so good the guest can't wait to come back to Burger King
• Administration-maintains the balance between providing a high-quality employee and guest experience, and achieving financial goals
• Welcoming new team members and providing them with the training needed to do their job
• Leading inspiring team huddles that motivate and inform the team
• Ensuring team members receive ongoing training and coaching
• Building the capability of the shift supervisors and preparing them for their next level
• Consistently thanking the team and celebrating success
• Actively coaching brand service behaviors-train, observe, provide feedback and celebrate
• Monitoring speed of service to ensure delivery of guest expectations
• Ensuring the restaurant is welcoming and clean
• Ensuring product quality and operations standards are consistently delivered
• Partnering with the restaurant general manager and team to create action plans to improve guest metrics
• Reviewing sales and scheduling to ensure quality, service and cleanliness (QSC) will be met
• Ensuring accuracy of daily numbers, cash handling and HACCP logs
• Reviewing inventory efficiencies to create product orders
• Evaluating and implementing cost controls
• Monitoring people charts and production planning and making necessary adjustments
• Creating and monitoring schedule and managing new team members on-boarding process
• Implementing action plans to address employee needs and operational assessments

Here's What Education - Experience You Will Need:

• Must have a high school diploma or equivalent
• Minimum of 1-2 years supervisory experience
• Excellent guest service skills required
• Ability to work in a fast-paced environment
• Ability to communicate effectively with guests and team members
• Ability to resolve issues in compliance with Burger King standards
• Ability to keep employees motivated, resolve conflicts, and make hard decisions
• Available to work all shifts; open, close, weekends and holidays

Some Perks - Benefits (Based on eligibility requirements):

• Scholarship fund program provides scholarships ranging from $1000 to $50,000 to Burger King team members, their families and high school seniors.
• Burger King emergency fund provides short-term financial assistance to Burger King employees who experience hardships and need emergency relief due to natural disasters, illness, fires, or other unexpected events.
• A discount program that has discounts on things like glasses, hearing aids, weight loss programs, step tracking devices, shoes, etc.
• A provider finder/cost estimation tool, allowing members to find in-network providers and get a cost estimation before the visit
• A wellness program, where earning points for things like achieve step goals, can be redeemed to purchase wellness related items
• A pregnancy planning tool, that helps track fertility, baby growth, milestones, etc.

The company reserves the right to conduct a background check of its employees, and your employment may be conditioned on satisfactory results.

We are an equal opportunity employer.

Location: 3219 Chicago Rd, Chicago Heights, Illinois 60411