Front Desk Agent - Fairfield Inn and Suites Lubbock

Front Desk Agent

The 62-room Fairfield Inn and Suites seeks a cheerful & energetic Front Desk Agent to join our team!

Attendance and reporting to work on time are an absolute must. You are required to be on time and report to work whenever scheduled.

The most important responsibility for this job is reporting to work on time and whenever scheduled.

The second most important responsibility for this job is reporting to work on time and whenever scheduled.

The hotel will benefit from an energetic, friendly, and professional individual, as the Front Desk Associate is responsible for greeting, registering, and checking in/out guests and handling all phases of the guests' stay, all while providing excellent customer service. Strong time management and organizational skills will be key for maintaining efficiency in a fast-paced environment. Clear communication and an upbeat personality are essential traits for this position, particularly when responding to guests and interacting with team members in various departments.

Requirements:

• Excellent communication, guest service & time management skills
• Ability to manage duties of running a front desk while ensuring a high level of customer service
• Ability to multi-task and work effectively in a fast-paced environment
• Attention to detail & great organizational skills
• Experience in Guest Services, with knowledge of the surrounding area
• A team player and self-starter with working knowledge of the hotel industry
• Exceptional interpersonal skills, taking all necessary steps to ensure a positive and pleasurable experience for all guests
• Must be able to work weekends, weekdays and holidays