Human Resource Manager

Job Description

• Manage companywide benefits administration processes, including enrollment accuracy, vendor and system coordination, employee issue escalation, open enrollment planning, and process improvement recommendations.
• Analyze self-funded benefits data to support strategic benefit changes that improve utilization and control costs for both the employer and employee.
• Develop, monitor, and coordinate employee retention strategies by analyzing turnover trends, identifying risk areas, recommending targeted interventions, and measuring the effectiveness of retention initiatives.
• Manage the company performance review cycle, including process timelines, manager communications, completion tracking, follow-up, and continuous improvement recommendations.
• Manage and maintain the company's Learning Management System (LMS), ADP Workforce Now.
• Analyze HR metrics, employment trends, turnover data, compliance activity, and workforce indicators to prepare reports and recommendations for HR leadership and management.
• Support HR projects and initiatives from planning, through execution by identifying required HR support, coordinating resources, monitoring progress, and ensuring consistent implementation across the organization.
• Partner with the Director of Human Resources to design, prioritize, and implement HR programs, training, process improvements, and initiatives that support departmental and company goals.
• Monitor compliance practices across assigned HR functional areas, recommend policy or process improvements, and support implementation of best practices to reduce employment-related risk.
• Identify opportunities to improve HR systems, workflows, reporting, and service delivery to increase efficiency, consistency, and employee satisfaction.
• Perform other related duties as assigned.

Job Requirements

Qualifications & Skills Required:

• Education: Bachelor's degree in Human Resources, Business Administration, or a related field.
• Certifications: PHR or SHRM-CP certification is highly preferred.
• Technical Skills:
  • Minimum of two years of experience with self-funded benefits administration.
  • Experience with mergers and acquisitions.
  • Background in wellness programs and employee training preferred.
  • Five years of progressively responsible HR generalist experience in a multi-state environment, including employment law and regulations, high-volume recruitment and selection, and employee relations.
  • Strong computer and technology skills, including Microsoft Office, HRIS, LMS, and applicant tracking systems. (ADP Workforce Now, experience preferred)
  • Demonstrated knowledge of HR laws, including ADA and EEO requirements.
• Soft Skills:

• Ability to maintain discretion and confidentiality.
• Professional manner and commitment to exceptional customer service.
• Ability to build effective relationships with employees and managers.
• Strong interpersonal, verbal, and written communication skills.
• Ability to work independently and collaboratively in a team environment.

• Demonstrated conflict management skills.

• Ability to read, understand, and follow verbal and written instructions.
• Strong time management skills in a fast-paced, changing environment.
• Must have a valid driver's license.

Meet Your Recruiter

Michelle Werner
Senior Placement Consultant

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About Milwaukee, WI

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