Seasonal Customer Service Representative - Savannah Airport

Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working toward our shared vision to be the world’s best and most trusted mobility company. National and Alamo offers exciting opportunities for seasonal Customer Experience Representatives (CXR). This Customer Service Representative provides superior, friendly, and efficient transactions and offers company‑approved services and products to deliver a positive experience for all customers. The position also facilitates the rental process through verification and documentation of all necessary driver information to ensure an efficient and timely rental and return experience. Seasonal window ends on or before November 11, 2026 and cannot exceed 180 days. The start date will be on or after April 7, 2026. The position pays up to $23.96 per hour ($18.20 per hour plus monthly bonus opportunities) based on performance, with potential earnings up to $25,000 in a season. The position is located at the Savannah International Airport (SAV): 400 Airways Ave, Savannah, GA 31408. The Schedule 40 hours per week Must have open availability including days, evenings, and weekends Responsibilities Meet and greet customers in a professional, friendly, and timely manner Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features, and other services—including offering optional protection products, upgrades, fuel options, and additional equipment Offer additional customer assistance by providing directions, maps, local area information, and appropriate service information Answer incoming calls for reservations, rate quotes, general questions, providing information and resolution for customers, other branches, and vendors Place outgoing calls for callback management and miscellaneous calls as assigned Assist in assessing the condition of the rental upon return Notify management of any known customer problems Notify management of any known vehicle problems and any required vehicle maintenance Continuously build knowledge and skills, pursue on‑the‑job training and development opportunities, and any company‑sponsored classroom training Equal Opportunity Employer/Disability/Veterans Qualifications Must be at least 18 years of age Must be authorized to work in the United States and not require work authorization sponsorship by our company now or in the future High School Diploma or G.E.D. required Must have a minimum of 1 year prior customer service, retail, or administrative support experience Must possess a valid driver’s license with no more than 2 moving violations and/or at‑fault accidents on driving record in the past 3 years No drug or alcohol related conviction on driving record in the past 5 years Must have open availability including days, evenings, and weekends This is a seasonal position and you may work up to 180 working days during the defined season #J-18808-Ljbffr National Car Rental