Sales Administrator

Blue Bear Waste Services is seeking an experienced Sales Administrator in Denver, Colorado to help us deliver outstanding service!

WHAT WE DO

Blue Bear Waste Services provides comprehensive waste management and recycling solutions for residential, commercial, and construction projects. From roll-off dumpster rentals to sustainable disposal practices, we deliver reliable services that keep communities clean and projects moving. More than a waste management company, we're a team committed to safety, integrity, and exceptional service. Our employees are the heart of our success, and we foster a culture where hard work is recognized, growth is encouraged, and collaboration drives results.

THE OPPORTUNITY

The Sales Administrator plays a critical role in supporting customer service, sales operations, and account management activities. Under the direction of the Customer Experience Lead, this position serves as a liaison between customers, Strategic Account Managers, and internal departments to ensure seamless customer onboarding, accurate order processing, service coordination, and exceptional customer experiences. The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced environment where relationship management and attention to detail are essential.

WHAT YOU WILL BE DOING

• Serve as a primary point of contact for customers inquiries, service requests, and account-related questions through phone call and email.
• Build and maintain positive customer relationships through timely communication, issue resolution, and proactive follow-up.
• Prepare customer proposals, service agreements, and supporting sales documentation.
• Support Strategic Account Managers with account administration, customer follow-up, and new business opportunities.
• Process customer orders, service requests, and account updates within company systems.
• Coordinate with operations, billing, and sales teams to ensure accurate service implementation and customer onboarding.
• Generate reports and provide administrative support to the Customer Experience Lead and Strategic Account Managers.
• Coordinate new customer onboarding, including collection of purchase orders, signed agreements, and required account documentation
• Maintain accurate customer records, communication history, proposals, an account activity within CRM systems.
• Perform other duties as assigned.
• Experience in waste management, construction, transportation, or related industries preferred.
• Demonstrated analytical and problem-solving skills, with the ability to anticipate challenges, identify practical solutions, and exercise sound judgment.
• Strong organizational skills with high attention to detail and ability to manage multiple priorities.

WHAT YOU WILL BRING TO OUR ORGANIZATION

• 2+ years of experience in customer service, sales support, account coordination, or administrative support.
• High school diploma or equivalent required.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office and CRM/order entry systems.
• Proven follow-through and commitment to meeting customer and operational needs.

WHAT OUR ORGANIZATION IS PROVIDING

• Competitive hourly rate of $25.00 - $29.00, plus opportunities for overtime
• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan with up to 3% employer match
• Supplemental benefits including access to an integrated primary care clinic, employee assistance program, group life insurance, and Aflac options
• Paid time off, paid holidays, and family and medical leave
• Career growth supported by training and advancement opportunities
• A close-knit, collaborative team that takes pride in their work and enjoys what they do

HOW TO APPLY

Blue Bear Waste Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability, genetics, veteran status, or other legally protected characteristics. In addition to federal law requirements, Blue Bear Waste Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Blue Bear Waste Services will not discriminate or retaliate against applicants for failing to disclose wage rate history in accordance with applicable law.

Blue Bear Waste Services will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

Blue Bear Waste Services expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, marital status, disability or veteran status. Improper interference with the ability of Blue Bear Waste Services employees to perform their job duties may result in discipline up to and including discharge.