DIRECT SUPPORT PROFESSIONAL

Job Title

Direct Support Professional (DSP)

Education

High School diploma or GED required. Must successfully complete required DSP and ID/DD training upon hire. Valid Virginia driver's license with an acceptable driving record required.

Experience

Experience supporting individuals with intellectual and developmental disabilities preferred. Experience implementing person-centered plans and behavioral supports preferred. Experience documenting services and maintaining accurate records preferred. Experience providing personal care and community-based supports preferred.

Knowledge

Knowledge of intellectual and developmental disabilities. Understanding of person-centered planning and HCBS regulations. Knowledge of positive behavior supports and non-aversive intervention techniques. Familiarity with HIPAA, Human Rights, and safety regulations.

Skills

Strong communication and documentation skills. Ability to build positive relationships with individuals, families, and community partners. Ability to support personal care, community integration, and skill development. Sound judgment in responding to emergencies and behavioral situations. Basic computer and organizational skills.

Job Summary

The Direct Support Professional (DSP) provides training, support, and personal care services to individuals with intellectual and developmental disabilities. Responsibilities include implementing person-centered service plans, assisting with daily living activities, promoting community inclusion, documenting progress, providing transportation, supporting medication self-administration, and helping individuals achieve greater independence while ensuring compliance with HCBS, Human Rights, and Medicaid requirements. The DSP works closely with the interdisciplinary team to provide compassionate, person-centered care in a safe and supportive environment.

Compensation and Benefits at Crossroads Services Board

At Crossroads Services Board, we are committed to offering a salary and fringe benefits package that is competitive with other agencies and businesses in our area. To support this goal, we conduct regular salary and benefits studies to ensure our offerings remain in line with market standards.

Our comprehensive benefits package for eligible employees includes:

• Approximately 90% employer-paid coverage for medical, dental, and vision insurance
• Access to the National Health Service Corps Federal Loan Forgiveness Program, with potential eligibility for college loan repayment
• Additional benefits that support the health, well-being, and professional development of our team members

We are dedicated to creating an environment where employees can thrive personally and professionally. Each staff member plays an essential role in our mission, and we value open communication through both formal and informal channels.

We look forward to a meaningful and rewarding partnership with each employee, built on mutual respect and shared success.