REGENCY AR COLLECTIONS SPECIALIST

Accounts Receivable | Collections Specialist

Location: West Hollywood, CA Pay Rate: $27-$28/hour

A growing and dynamic organization in the advertising industry is seeking an Accounts Receivable | Collections Specialist to join their team on a temp-to-hire basis. This is an excellent opportunity for a detail-oriented professional who enjoys working in a collaborative environment and wants to contribute to a high-volume billing and collections function.

Key Responsibilities

• Generate accurate and timely customer invoices based on contracts, campaigns, and sales activity
• Review billing details for accuracy, including rates, terms, and campaign specifications
• Distribute invoices via email, mail, and electronic billing platforms
• Post and apply incoming payments (ACH, wire, checks, credit cards) to customer accounts
• Reconcile payments against open invoices and investigate discrepancies
• Maintain accurate records of all cash receipts and transactions
• Monitor aging reports and proactively follow up on past due balances
• Communicate with clients via phone and email to resolve outstanding invoices
• Negotiate payment arrangements when needed and document all collection activity
• Reconcile customer accounts and resolve discrepancies in a timely manner
• Research and resolve billing disputes, partnering cross-functionally as needed
• Collaborate with internal teams such as sales and operations to ensure billing accuracy
• Prepare AR aging reports and provide updates on collection status
• Identify trends in customer payment behavior and escalate risks when appropriate
• Support month-end close by providing AR-related data and insights
• Build strong relationships with clients to support timely collections
• Respond to billing inquiries and resolve issues with professionalism
• Maintain a high level of customer satisfaction while enforcing payment terms

Qualifications

• 35+ years of Accounts Receivable | Collections experience in a high-volume environment
• Strong understanding of accounting principles and AR processes
• Proficiency in Excel and accounting systems (ERP experience a plus)
• Experience with collections and customer-facing communication
• High attention to detail and strong organizational skills
• Excellent written and verbal communication skills
• Ability to work independently and collaborate within a team

Why This Opportunity

• Temp-to-hire with long-term potential
• Stable, team-oriented environment
• Opportunity to gain experience in a fast-paced advertising setting
• Competitive hourly pay at $27-$28/hour

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply