Medical Assistant (MA)

Job Description

Job Description

About Us:

For over two decades, Riverhills Neuroscience has been a pioneer in delivering exceptional neuroscience care. Our commitment to excellence extends across diagnosis, education, and treatment for those facing nervous system diseases and injuries.

Position: Medical Assistant (MA)

Department: Interventional Pain Management / Neurology

Schedule: Monday through Friday, No Weekends and No Holidays, No Nights

Location: Norwood, OH

Pay Range: $19-25 per hour

Key Benefits for Full-Time Employees:

• Competitive pay based on experience, minimum $19
• 401k with Profit Sharing and 4% Company Match
• Comprehensive Medical, Dental, and Vision insurance
• Long-Term and Short-Term Disability Insurance
• Company Paid Life Insurance
• Paid Holidays
• Over three weeks of Paid Time Off
• Continuing Education Reimbursement
• Uniform Allowance
• Free Parking

Responsibilities:

As a Medical Assistant at Riverhills Neuroscience, you will play a crucial role in patient care, contributing to both clinical and administrative functions. Your responsibilities include:

• Organize patient flow and check schedules to ensure timely support for providers.

• Rooms patients promptly and accompany them to exam/procedure rooms.

• Assist patients with transfers, dressing, specimen collection, and preparation.

• Perform screenings, collecting patient history, and charts in the electronic health record (EHR).

• Assists providers with clinical procedures as assigned.

• Supports timely patient flow and keeps pace with provider schedules to ensure efficient clinical operations.

• Relay instructions to patients and/or family members.

• Sends and receives medical records, lab reports, hospital notes, referral information.

• Verifies insurance, manages demographic updates, and maintains accurate charts.

• Schedule appointments and complete required documentation and forms.

• Manage and update charts to ensure information is complete and accurate.

• Coordinate and communicate with providers to ensure timely response to patient needs.

• Clean and stock rooms and instruments between visits to maintain infection control standards.

• Orders and restocks clinical supplies.

• Operates sterilizer and other equipment per maintenance and safety guidelines.

• Sets up exam rooms instruments and materials in accordance with clinical protocols.

• Travel may be required between locations.

• Other duties as assigned.

Background and Experience:

• High school diploma or general equivalency diploma (GED) required.
• RMA, CMA or other Medical Credential preferred
• EMR experience required
• Excellent customer service skills
• 1-2 years of MA experience preferred
• Strong attention to detail
• Superior verbal and written communication skills are a must

Job Qualifications:

• Strong written and verbal skill communication skills; ability to share information clearly and professionally.
• Ability to work independently and as part of a team.
• Demonstrates sound judgement, maturity, and professionalism.
• Comfortable dealing with diverse patient population including those with complex needs.
• Strong multitasking skills and attention to detail in a fast paced environment.

Mental/Physical Requirements:

• Must be able to consistently sit or stand for extended periods of time throughout workday.
• Ability to lift up to 51 pounds with or without reasonable accommodation.
• Requires bending, stretching, pushing, pulling, and transferring patients.
• Regular use of computers, phones, and standard office and medical equipment.
• Must be able to manage occasional work-related stress and handle multiple demands.

If you are passionate about medical care and want to be part of a world-class healthcare team, please apply today. We look forward to welcoming dedicated professionals to contribute to the growth of our practice.

Equal Opportunity/Drug-Free Workplace:

Riverhills Neuroscience is an equal opportunity employer and maintains a drug-free workplace.

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