Store PUD Courier

Position Summary Under general supervision, the Pick Up & Delivery (PUD) provides customer service activities related to picking up and delivery orders to and from FedEx Office stores and customers’ places of business. Responsibilities are accomplished by driving a company vehicle and ensuring that regular servicing and cleaning of vehicles is conducted. The PUD Courier will receive daily route information from a centralized dispatcher. The dispatcher will have the ability to add or remove stops from the route as needed. The PUD Courier may also be asked to perform other duties within a FedEx Office store if there is a period of time where they are not assigned any pick‑up/delivery activity. Employee Benefits Competitive wages for both full and part time opportunities 401K plan with company match after 1 year Educational assistance up to $5,250 per calendar year for tuition and other allowable education expenses. Must be working at FedEx for 90 continuous days to receive reimbursement. Scholarship Program opportunity for FedEx Office employees and eligible dependents after 1 year of employment that range from $1,000 to $5,000 per program year. Generous paid time off program that includes holiday pay, bereavement time, jury duty, and accrual programs for paid vacation and sick time. Sick time accrues 1 hour for every 30 hours worked up to 72 hours. Vacation accruals are based on position and years of service. For part‑time, start accruing after 1 year of service at a rate of 3.34 hours for every 173 hours worked. For full‑time, start accruing vacation time immediately based on hours worked to accrue approximately one or two weeks of paid vacation in the first year (based on position) and work your way up to more paid vacation time with tenure. 4 premium holidays, 2 non‑premium holidays, and 2 floating holidays. Paid parental leave for both moms and dads Adoption Assistance Program If you are a regular full‑time employee at FedEx, or are a part‑time employee at FedEx who has completed 91 days of employment and worked a minimum average of 12 hours per week, you may enroll yourself and your eligible dependents in FedEx medical, dental, and/or vision coverage. You may also enroll in the Flexible Spending Accounts (FSA). LTD & STD Disability (full‑time employees only), Life Insurance, Commuter, and Voluntary benefits Valuable employee discounts on shipping, printing, and access to PerkSpot, which offers discount programs for items such as auto purchases, computer products, mobile phone products, education, and more. Free help with career development aspirations / training for all FedEx Office employees General Duties and Responsibilities Responsible for driving the company vehicle to perform pick‑up/delivery service for FedEx Office stores and for customers. Pick‑up duties encompass driving to the customer’s place of business (or a FedEx Office store), receiving completed masters for photocopying orders and picking up supplies and inventory items from vendor’s place of business. Delivery duties include delivering finished photocopy orders to customers (or a FedEx Office store) and distributing marketing materials as requested. Receive daily route information from a centralized dispatcher via a company provided phone. Responsible for the operation of company vehicle according to applicable motor vehicle regulations, company policy and auto insurance guidelines. Ensuring the proper upkeep and maintenance of the vehicle by conducting regular servicing and cleaning procedures. Responsible for maintaining pick‑up/delivery logs and vehicle maintenance logs to document duties performed. Adhere to FedEx Office company and vehicle safety policies and guidelines. Follow accident procedures and observe traffic laws. Responsible for ensuring quality service is provided at each customer interaction by providing efficient and professional delivery service, answering customer questions, problem resolution and polite and caring transactions/interactions. Responsible for performing additional duties within the store during non‑delivery times. All other duties as needed or required. Minimum Qualifications and Requirements High school diploma or equivalent education. Must be at least 21 years old and have a minimum of two years of driving experience. Valid and current driver’s license. Ability to comply with any specialized regulatory or licensing requirements, as determined by geographic location and/or work assignment; FedEx Office will communicate any specialized regulatory or licensing requirements during the hiring process. Must meet and maintain the FedEx Office Motor Vehicle Requirements, to be audited annually. For new hires, must meet all FedEx Office employment qualifications in force at time of hiring. For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook. Essential Functions Ability to stand during entire shift, excluding meal and rest periods. Ability to move and lift 55 pounds. Ability, on a consistent basis, to bend/twist at the waist and knees. Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members. Ability, on a consistent basis, to perform work activities requiring cooperation and instruction. Ability, on a consistent basis, to function in a fast‑paced environment, under substantial pressure. Ability, on a consistent basis, to maintain attention and concentration for extended periods of time. Ability, on a consistent basis, to work with minimal supervision. Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position. Pay Pay: $20.75 - $30.05 per hour. Schedule: Monday to Friday, 7:30 am – 4:00 pm. Quality Management Quality‑driven management strives to deliver market‑leading customer experience, business excellence, and financial return through a quality‑oriented culture and day‑to‑day application of quality science. This includes suggesting improvements in internal processes and implementing solutions. Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility. Applies quality concepts presented at training during daily activities. Supports FedEx Office quality initiatives. Equal Employment Opportunity FedEx Office is an Equal Opportunity Employer including veterans and persons with disabilities. FedEx Office will provide reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email View email address on click.appcast.io. FedEx Office will consider all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. The existence of a criminal record is not an automatic or absolute bar to employment. #J-18808-Ljbffr