Pharmacy Liaison - 10947

Pharmacy Clerk

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

This position performs a variety of clerical, administrative and customer service functions to support pharmacy operations in accordance with state and federal regulations. This positions assists patients with medication pick up, scheduling follow up appointments, packaging and shipping orders for delivery, and gathering documentation for their party reimbursement and patient assistance programs.

Additional Requirement

• Valid driver's license required. This requirement may be waived, if necessary, based on overall candidate experience and current needs of the business.

Coalition Benefits

• Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We're proud to offer same-and opposite-sex domestic partner coverage.
• Choice of dental insurance or discount plan.
• Vision insurance.
• Flexible spending accounts for health care / dependent care / parking expenses.
• Free basic life and AD&D insurance coverage.
• Employee Assistance Program, a problem-solving resource available to you and your household members.
• Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting.
• Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year.

Essential Job Functions

• Greet and communicate with patients in trauma-informed and respectful manner.
• Providing ready-to-pick-up medications to patients, including accessing the pharmacy operating system to determine if prescription is ready for pick up or delivery
• Schedule follow up appointments for patients, as communicated from various integrated health team members
• Assisting with packaging and processing medication orders for site delivery
• Obtaining documentations and filing paperwork as directed by pharmacists
• Record all clinical services in a timely and complete fashion in the EHR and RXQ (pharmacy operating system)
• Maintain up to date records in EHR & RXQ
• Record telephone and other clinical communications as needed in the EHR & RXQ.
• Manage tasks, PAQ and scanning as needed to have a complete and current chart.
• Maintain accurate information regarding client's insurance status and complete CCARs/DACODs and other clinical authorization documentation as needed.
• Performs other duties as assigned.

Qualifications Summary

• High school or equivalent experience
• 6+ months of customer service experience
• Consistently superb customer service skills; excellent interpersonal/assertive communications skills demonstrating a high degree of emotional intelligence.
• Knowledge of homeless issues and demonstrated sensitivity to and a desire to work with underserved populations.

$20.64 - $24.28 an hour WHERE A CANDIDATE IS PLACED IN THE COMPENSATION RANGE DEPENDS ON TOTAL RELEVANT YEARS OF EXPERIENCE