Project/Program Manager III

As the program lead the Project/Program Manager (PPM) III will provide expert level oversight for Emergency Community Health Outreach (ECHO) Program. This role is responsible for driving project/program planning and analysis, policy research, systems development, technology implementation, and strategic program growth. The ECHO Program empowers communities to actively engage with EMS agencies by providing training and education around pre-emergency hospital care to trusted community organizations and providing translated materials of key EMS resources. The program works with emergency response organizations and community partners such as St. Vincent de Paul Centro Rendu, the Chinese Information and Service Center, and the Somali Health Board to ensure EMS provides the best possible care to all King County residents, regardless of race, ethnicity, age, socio-economic status, culture, gender, or spoken language. ECHO was founded with support from the University of Washington's School of Public Health. Primary responsibilities of the position include project/program planning, development, and monitoring of goals, objectives, and work plans, program operations, resource coordination, program analysis and evaluation, collaboration with multidisciplinary teams, and assessment of program performance measurements, all within the context of racial and social equity and centering historically marginalized communities. This position will be a high-profile liaison for collaboration and networking with fire departments, healthcare facilities, dispatch centers, community-based organizations, and University of Washington research teams. Additional responsibilities include program development and monitoring, budget development and monitoring, and program specific contract negotiation, management, and monitoring. The PPM III will specifically be responsible for program leadership, equity strategy, community partnerships, contract and grant management, data evaluation, fire‑department coordination, and public communication to ensure EMS services are equitable, culturally responsive, and accessible to King County’s diverse communities. This position will report to the Equity Pod Supervisor and is expected to work on site three days out of the 40‑hour work week, with the ability to travel throughout the region as needed. This role is expected to work independently while maintaining appropriate communication with the Equity Pod Supervisor regarding priorities, deadlines, and program status. Background The Equity Pod strengthens how the EMS Division advances equity, racial justice, and social justice across the entire EMS system. This structure combines several important programs under one coordinated umbrella, helping the Division better serve the people of King County with fairness, respect, and cultural understanding. This includes strengthening and expanding the EMS Community Health Outreach (ECHO) program; embedding equity and racial justice into EMS policies, training, and daily operations; and supporting DEI and mental wellness efforts with fire and EMS partners. The Equity Pod demonstrates the EMS Division’s commitment to building an inclusive EMS system where everyone—no matter their language, background, or neighborhood—has access to compassionate, culturally responsive emergency medical care. The EMS Division provides core regional services essential to delivering the highest quality out-of-hospital emergency medical care across King County. The division partners with 23 first responding EMS agencies staffed by more than 4,500 EMTs and paramedics who respond to over 255,000 EMS patient care incidents annually. Additional partners include regional dispatch centers, hospitals, mobile integrated healthcare programs, private ambulance providers, and community organizations serving more than2.3 million residents across King County. Note: This recruitment will be used to create an eligibility pool to fill additional Career Service, Term-Limited Temporary (TLT), or Special Duty Assignment (SDA) vacancies that may occur over the next six months. Commitment To Equity and Social Justice Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures. The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts. We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti‑racist and accountable to Black, Indigenous and People of Color communities. To learn more, please visit Work Schedule Monday through Friday, 8:00am to 4:30pm Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. Remote and Onsite Work: The Equity Pod team works in a hybrid model, with a minimum of 3 days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is Chinook Building, 401 5th Avenue, Suite 1200, Seattle, WA 98104 Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements. King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County‑issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours. Core Program Leadership & Strategic Direction Lead, manage, and oversee the EMS Community Health Outreach (ECHO) program, ensuring alignment with EMS levy priorities and King County equity goals. Develop multi‑year program strategies, work plans, and performance measures. Provide leadership in the design, implementation, and evaluation of community‑based EMS outreach initiatives. Equity, Language Access, and Community Engagement Direct ECHO’s equity‑focused work addressing disparities related to poverty, discrimination, and limited English proficiency (LEP). Oversee development and dissemination of culturally and linguistically appropriate EMS education materials in 20+ languages. Manage ECHO’s train the trainer model, supporting community organizations in delivering CPR, 9‑1‑1 education, fall prevention, mental health, stroke, and chronic disease outreach. #J-18808-Ljbffr