Development Coordinator, Division of Development

Development Coordinator, Division of Development

Under minimal supervision, reporting to the Lead Senior Director of Development (Lead Senior Director), for the College, the Development Coordinator provides comprehensive administrative support to include complex high-level tasks, confidential and detailed project support for the College with strategic coordination. Responsible for executing a variety of administrative, technical, and customer service functions to ensure smooth, day-to-day program operations. Serves as a member of the USC Development team and operates within systems, policies and procedures of Development to ensure consistent and well-coordinated activities to further the mission of the School and the University of South Carolina.

Job Related Minimum Required Education and Experience - Requires a bachelor's degree in a job related field and 3 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Required Certification, Licensure/Other Credentials

Preferred Qualifications - Bachelor's degree and 3 years' experience in the area of development/advancement program or a related industry.

Knowledge/Skills/Abilities - Demonstrated proficiency in both verbal and written communication skills, attention to detail, customer-service orientation, and the ability to work independently while contributing to the office functions. Established administrator in a fast paced and complex organization with past experience exceeding expectations of demanding internal and external constituencies. Ability to exercise excellent professional judgment and discretion. The ability to interpret information accurately, take direction, initiate action, and work as a team member is essential. Expertise and past experience working with budget management, especially expense reimbursement and account payable. Substantial knowledge of computers and various computer software programs (proficiency in MS Word, Excel, PowerPoint and Adobe Acrobat Professional). A sense of accountability to oneself and for others as it relates to meeting commitments, inclusive management style that actively solicits input from team members. Processes high level of integrity, confidence and positive attitude while being mission driven.

Job Duties

Job Duty - General and Complex Administrative Support:

Manages and coordinates multiple calendars and mailboxes for Lead Senior Director and other fundraising team members, including the coordination of internal meetings with Dean, College Leadership and Development Leadership. Schedules and coordinates meetings for Lead Senior Director, boards or advisory councils and the development team as needed. Serves as the expert and lead with regard to all expenses, expense reports, and purchasing responsibilities to include but not limited to ordering/reconciliation of office supplies, and other items for programmatic operational needs. Supports development team with expense reports and reimbursements processes with accurate tracking from start to finish. Provides budgetary operational assistance through deposits, reimbursement reconciliation of operational funds, and initiates payment requests and executes Foundation projects for vendor payments or reimbursements. Coordinates as needed with College Finance, and other related departments regarding donor funds and endowments. Coordinates clear communication with the College budget and accounts payable departments to ensure timely processing. Manages all travel arrangements for the Lead Senior Director and other fundraising team members. Supports Lead Senior Director in drafting proposals, gift agreements and coordinating with other internal Development programs, such as Gift Planning, Annual Giving, Donor Relations, Communications, and Corporate and Foundation Relations, etc. Serves as the subject matter expert in all things administrative for the College development team and the ability to anticipate fundraisers' needs.

Essential Function - Yes

Percentage of Time - 25%

Job Duty - Blackbaud/Databases:

Assists development team in logging activities, creating reports and queries, and maintains regular communication with respective internal units, including the Advancement Services team. Use of Visual Analyzer (Blackbaud), LiveAlumni and Insightful, as needed to prepare travel materials for donor visits as well as post visit follow up tasks that will assist fundraisers. Provides accurate data-entry in CRM as needed to support the development team. Diligently and proactively maintain clean, clear-up-to-date data for all donors, prospects, and alumni in the College which may include strong coordination with the Advancement Services team. Becomes the subject matter expert for College development team with CRM and other regularly used databases.

Essential Function - Yes

Percentage of Time - 20%

Job Duty - Development & Stewardship:

Assists Lead Senior Director, and development team, with necessary information, administrative needs and content related to donor giving cycle, including, but not limited to lead pre-qualification, cultivation, solicitation and stewardship visits. Supports Lead Senior Director, and other fundraisers in the administrative role as they draft proposals, gift agreements, and follow the process through to completion. Serves as the College liaison to Annual Giving and Lead Generation for Give4Garnet and other broader fundraising efforts; examples may include sending DME's, donor outreach, and other correspondence as needed. Effectively manages College gift acknowledgements, birthday cards, sympathy cards, and any other monthly, quarterly, or annual correspondence; continually finding more efficient, streamlined, and best practices methods. Works with Lead Senior Director, and development team, to coordinate adoption of collateral and other materials. Assists with event management for donors, alumni relations, and advisory councils and boards as needed. Assists with donor facing engagement as required to develop deeper relationships with donors and alumni for the College.

Essential Function - Yes

Percentage of Time - 20%

Job Duty - Prospect Management:

Supports Lead Senior Director, and development team, with prospect qualification and research by working with University Development teams, Prospect Strategy and Prospect Research. Provides comprehensive reports to the development team to assist them in moving the prospect forward to donor cultivation. Assists development team with processes around activities in CRM, especially meaningful contacts, solicitations, dollars raised, and top prospects.

Essential Function - Yes

Percentage of Time - 15%

Job Duty - College University Development Liaison:

Serves as the primary liaison for University Development teams including but not limited to, Annual Giving, Corporate and Foundation Relations, Donor Relations, Communication, and Marketing, Gift Planning, Gift Processing, and the Foundation.

Essential Function - Yes

Percentage of Time - 15%

Job Duty - Accepts and implements other specific assignments as directed.

Essential Function - No

Percentage of Time - 5%