GUCCI Retail Training Manager - West

Gucci Retail Training Manager for the West

Founded in Florence, Italy, in 1921, Gucci is one of the world's leading luxury brands. Under the leadership of President and CEO Francesca Bellettini and the artistic direction of Demna, the House continues to redefine luxury and fashion while celebrating creativity, Italian craftsmanship, and innovation. Gucci is part of the global luxury group Kering, which manages renowned Houses in fashion, leather goods, jewelry, and eyewear.

Based in Los Angeles, the Gucci Retail Training Manager for the West will be focused on the selling ceremony and behaviors training, executing, and implementing learning strategies based on corporate directives, implementing instructor-led and eLearning training courses within the West market. The Retail Training Manager will be responsible for performing assessments to identify training needs within the region and will collaborate with the Senior Manager, Retail Training - West, Vice President of Retail - West, Retail Area Directors, Director of Retail Training, and regional training team to develop comprehensive solutions. This role will collaborate with various departments to measure the success of the training initiatives and determining the value to the overall brand objectives.

Key Accountabilities

• Support training strategies within the West market with a focus on improving KPI's and ensuring a consistent client experience
• Execute training activities as directed by the Vice President of Retail - West, Director of Retail Training, and Senior Manager, Retail Training - West
• Facilitate monthly district training calls, contributing to content development
• Create training decks for morning briefings and activities
• Coach and train sales associates through on-the-floor observation, providing feedback, and exemplifying the luxury service experience

Key Requirements

• Bachelor's Degree from an accredited four-year college or university preferred
• Minimum of five years' experience in a formalized training position with retail stores
• Additional experience in a client-facing role at a retail setting is desirable
• Luxury retail experience is preferred
• Experience planning and managing both small and large-scale training events, with flawless follow-through and execution
• Must be able to manage and work within travel budget
• Strong technical aptitude and expertise (Excel, Word, PowerPoint, Learning Management Systems)

• Up to 30-40% travel required throughout the West market

Qualified candidates must have the proper work authorization to work in the United States

Gucci is committed to building a diverse workforce. We believe diversity in all its forms gender, age, disability, race, ethnicity, nationality, culture, religious beliefs, and sexual orientation enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Our Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle starting with the candidate experience. If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at View email address on click.appcast.io.

When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.

A reasonable estimate of the current base salary range is $90,000 USD to $105,000 USD.