Hybrid IT Helpdesk Lead NYC Onsite (4-5 Days/Week)
BGBx
BGBx is seeking a Helpdesk Manager to lead their IT operations in Midtown NYC. This role focuses on ensuring timely support for all end-user technology needs while driving service excellence and managing workflows. The ideal candidate will possess strong troubleshooting skills and a leadership background in IT support. The position also requires solid experience with cloud-based SaaS applications and helpdesk systems, and aims to improve system performance through collaboration. Employees can expect a hybrid work environment, providing a balance of on-site and remote work. #J-18808-Ljbffr
Vacancy posted 4 hours ago
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