Retail Store Area Supervisor (Key Holder) - Full Time

Store Area Supervisor

The pay range for this position is $19.00 - $21.00 / hour and is based on experience. Your everyday perks and protection include a 30% associate discount, wellbeing time and Care.com access, generous paid time off, comprehensive health and wellness, a flexible spending account, short-term disability, and Accolade Care. You are also eligible for a referral bonus, tuition reimbursement, profit sharing bonus, 401K, and various discounts at partner companies.

Company overview: Ocean State Job Lot ("OSJL" and "Company") is a leading general merchandise retailer operating over 150 stores in the Northeast and a shopping center business with OSJL as the anchor tenant in over 50% of its centers. At OSJL, we are committed to providing exceptional value to our customers while championing positive change in our communities and inspiring a more responsible model for retail.

Job description: The store area supervisor role at OSJL oversees the daily operations and merchandising of assigned areas. They ensure smooth freight flow while prioritizing exceptional customer experiences, all under the guidance of a designated team leader. This role serves as a development path for future OSJL team leaders; associates in this role are highly encouraged to embrace opportunities for growth towards leadership positions.

Key responsibilities include championing exceptional customer service, bridging the gap between customers and corporate customer service, promoting company-wide customer initiatives, creating effective work schedules, providing guidance and support to the team, supporting training for store associates, managing merchandise presentation, maintaining accurate signage and ticketing, verifying pricing accuracy of incoming shipments, handling packaways, return to warehouse shipments, transfers, recalls, and returns, upholding all store safety and maintenance standards, supervising store operations, operating a cash register as needed, and adhering to all company policies and procedures.

Qualifications: 1 or more years of professional experience in other retail environments required. Prior customer service experience, training experience, and prior merchandise ordering, receiving, stocking, and maintenance experience in other retail environments is preferred. Computer skills (i.e., Google platform, including, but not limited to, Email, Sites, Slides, Drive, Docs, Sheets; and Qlik). Availability to work as needed by the business including nights and weekends. Must be 18 years of age or older.

Work environment: Work primarily in a climate controlled environment with minimal safety and health hazard potential. This position requires extended periods of moving, remaining stationary, ascending, descending, and positioning oneself to complete various tasks throughout the shift. Some sedentary activities and near vision use for reading and computer use. Responsible for physical activities including using hand tools, ascending or descending a ladder, moving, reaching, and lifting on a frequent basis: should be able to lift 35 lbs on a regular basis. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.