Chick-fil-A Brookside Shift Manager

Chick-fil-A Brookside

Shift Manager, Full-Time 

Salary $16-20

Description Shift Manager Job Description

Role Summary:

The Shift leader is responsible for proper execution of all operations. The SL has a strong shift awareness and ability to make sound adjustments to ensure Team Members are providing genuine hospitality, great tasting food, fast and accurate service, all in a clean and safe environment. 

Job Description:

· Ensures overall satisfaction, order accuracy, speed of service, cleanliness, productivity, and quality of product are kept in accordance with organization goals 

· Monitors daily responsibilities to appropriate team members and follows up to ensure tasks are completed

· Holds team members accountable to all Chick-Fil-A standards, policies and procedures; ensures fair disciplinary action

· Verifies safety protocols are followed when closing the restaurant

· Learn to create Shift Set-Ups by positioning Team Members according to their strengths and abilities. Demonstrate a flexible mindset when changes need to be made. Take Team Member requests into consideration and respond appropriately and fairly.

· Oversee the maintained success of Front Counter and Drive-Thru Operations throughout the day.

· Ensure Food Safety Requirements are met in all positions, tasks, and assignments.

· Set an example for Team members by Practicing open, honest, and direct communication.

· Oversee Cash Management and Flow throughout the day, including closing shifts and counting drawers.

· Lead Team Members through Closing

· Assists with leadership development of junior team members

Job Type: 

· Full-Time

· Hourly $

Benefits:

· Free Employee Meal & Beverages while on shift

· 25% off duty discount

· CFA college scholarship program available

· 401k, with company match

· Affordable Health Insurance options

· Paid Vacation

Schedule:

· 30+ hours week average (full time)

· Approximately 95% schedule operationally in the business; 5% administrative responsibilities

· Available to work 5:30AM. to 10:00 p.m, Monday through Saturday

· Never work a Sunday Again

MINIMUM QUALIFICATIONS:

Specific Experience:

· Age Requirement: 18+ 

· Required: Proficient in cash handling

· Preferred: Management/ Supervisory Experience of 10 or more employees

· Required: Excellent People and Communication Skills

· Required: Team Player

· Preferred: Restaurant Management Experience of 6+ months

· Recommended: High School Degree or equivalent

· Required: Valid Tulsa County Food Handler Permit

Business

· Demonstrate an ability to anticipate and fulfill the needs of the restaurant on an hour-to-hour basis.

· Successfully motivate and encourage the team through the shift.

· Learn to adapt to changes in a way that matches Chick-fil-A brand standards and serves both guests and the business.

· Model a respectful, professional attitude for all Team Members

Personal

· Understand that Team Members, Senior Team Members, and Team Leaders look to you for instruction. Set an example and maintain that example. Demonstrate excellent self-management and learn to encourage the productivity of others.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.