Shift Supervisor

Shift Supervisor

At Smashburger, we believe burgers done right make people happy. We also believe you should have a bold, remarkable, memorable career in life.

When you join Smashburger, you become part of a team that lives by honesty, integrity, and teamwork.

Our restaurant managers have a passion for serving the best-tasting burger around!

Our Shift Supervisors provide SMASHING guest experiences by demonstrating our HIGH FIVE VALUES:

• Excite and Delight: Smile, impress and look after our guests with every visit
• Perfect Food: Delivering the best tasting burger and our SMASHING sides
• Pride in Place: Keep our restaurant and restrooms clean at all times
• It Starts With Me: Choose your attitude, be accountable and have fun!
• Do Well, Do Good: Volunteer and support your community

Shift Leader Tasks & Responsibilities:

• Ensures that guests are served in a courteous and timely manner
• Ensures positive guest service while taking appropriate actions to exceed guest expectations
• Maintains high food quality and attractive food appearance, made according to Smashburger specifications
• Follow Smashburger cash handling procedures
• Maintain an awareness of all menu items
• Ensures that proper sanitation and cleanliness is in order to fulfill health requirements, Smashburger standards and to enhance the dining atmosphere for our guests

• Fully cross trained and can work effectively in all FOH and BOH positions
• Assist the management team with running a shift
• Ability to communicate and interact with team members and guests to ensure guest satisfaction
• Ability to lead by example with team members
• Consistent demonstration of outstanding service performance
• Completion of food and alcohol safety training certifications
• Physical ability to stand for extended periods and to move and handle boxes of food and supplies which entails lifting, and perform all functions as set forth above
• Ability to work various part time hours/days, including nights, weekends, and holidays, as needed

In this management position, we look for world class leaders with a passion for serving quality food, having fun at work, and delivering amazing guest service. Energy, enthusiasm and fun is what Smashburger is all about!

Required experience: Experience working as a shift supervisor in a restaurant, retail or hospitality setting preferred