Secretary (OA)

Duties

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

The incumbent maintains appointment schedules making final commitments. Screens all calls and visitors and determines which calls can be answered personally and which should be directed elsewhere.

Edits and offers a critique on internal management documents, pointing out aspects such as lack of clarity or understandability and questions on substantive content.

Maintains the confidential files of all sensitive material. Also establishes and maintains general administration and other confidential files in the immediate office.

Receives and reviews all incoming mail and correspondence. Refers only that which requires personal attention. Determines what correspondence should be routed to the Executive Staff Members and others and sets controls and deadlines.

Conducts a thorough substantive review of all correspondence and action documents prepared for signature to ascertain conformance with established Internal Revenue Service policy, adequacy and clarity of information, format, and expressed view of the manager. Attempts to resolve conflicts through consultation with the subordinate officials or, if necessary, calls the problem to the attention of the manager.

Standard Position Descriptions (SPD): PD92394 Visit the IRS SPD Library to access the position descriptions.