Ad/Email Business Analyst-Marketing Execution-Senior Associate

Chase relies on digital marketing as a key strategic channel in driving acquisition, branding, and cross‑sell opportunities to millions of customers across a suite of consumer banking products. As an Ad/Email Business Analyst on the Marketing Execution team, you will act as a liaison for your team by facilitating clear communication to line‑of‑business partners and to the execution team. You'll shape the business‑driven marketing solutions that drive strategic initiatives across channel execution in Consumer and Community Banking (CCB). Working at the intersection of business and technology, you'll interact with colleagues in various lines of businesses to learn about challenges and opportunities and translate that insight into high‑quality solutions. Job Responsibilities Demonstrate deep experience in requirements analysis and in developing functional requirements and specifications. Manage the execution, monitoring, and control of projects/campaigns using Agile principles. Manage planned and unplanned changes, risks, and issues to ensure rapid delivery and greater predictability. Manage internal and external stakeholder involvement to keep them apprised of progress and address their needs. Handle shifts in priorities from senior leadership by ensuring team members remain agile enough to absorb changes with minimal disruption to productivity. Apply in‑depth knowledge of business needs to define and recommend solutions while establishing high levels of customer trust and confidence. Present recommendations and solutions clearly and concisely, focusing on key points to convey the intended message or purpose. Advocate for and drive adoption of best practices to standardize business architecture outputs across the enterprise. Embrace continuous learning in your own journey and instill the same in your teammates. Required qualifications, capabilities and skills 4 year college degree, in Information Systems, Business, Marketing or related‑field Strong familiarity and adherence to core Agile values and principles Track record of delivery‑focused collaborative working in fast paced complex environments A strong desire to learn and passion for digital marketing, research and analytics Experience presenting to clients or other decision makers to present and sell ideas to various audiences (technical and non‑technical) Ability to interact successfully with cross‑functional teams and build collaborative relationships Able to capture and share meaningful metrics to keep team and stakeholders informed Strong aptitude to learn new tools Detail‑oriented, with the ability to multi‑task and prioritize based on changing requirements. Team player with excellent interpersonal skills, ability to collaborate, self‑motivated, energetic, "can‑do" attitude in a fast‑moving environment. Advanced working knowledge of Microsoft office Suite (Excel, Word, Visio, PowerPoint, and SharePoint) Preferred qualifications, capabilities and skills Familiarity with Email and/or Ad Delivery and Campaign Management Ability to collaborate with and influence people at various level We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. #J-18808-Ljbffr