Automotive Store Manager - Grand Rapids Michigan

Job Description

Job Description

Benefits:

• Bonus based on performance
• Employee discounts
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• 401(k) matching
• Free uniforms

About the Role:
Locally owned and operated full service auto repair shop is looking for a driven and experienced Automotive Store Manager to lead our team and keep our shop running at peak performance. This is your opportunity to take the wheel of a well-known brand and make a real impact on both customer satisfaction and business growth. If you're passionate about the automotive industry and love developing winning teams, we want to hear from you! 

Responsibilities:

• Oversee daily store operations including scheduling, workflow management, and quality control
• Lead, coach, and develop a team of automotive technicians and service advisors
• Drive sales performance by meeting and exceeding revenue and profitability goals
• Deliver exceptional customer service and resolve escalated customer concerns
• Manage inventory, parts ordering, and vendor relationships
• Ensure compliance with safety standards, shop policies, and industry regulations
• Monitor and analyze key performance indicators (KPIs) to improve store efficiency

Requirements:

• Previous automotive store management or service management experience required
• Strong knowledge of automotive repair, tires, and general maintenance services
• Proven ability to lead a team and foster a positive, productive work environment
• Excellent customer service and communication skills
• Experience with automotive shop management software and point-of-sale systems
• Ability to meet sales goals and manage budgets effectively
• Valid driver's license with a clean driving record

About Us:

We have been a trusted name in automotive repair and tire services for decades, with a reputation built on honest, reliable service that keeps customers coming back. Our Grand Rapids location is proud to serve the local community with a full range of auto repair and maintenance solutions. We offer a supportive team environment, competitive compensation, and the backing of a nationally recognized brand that invests in its people.