Negotiation Specialist
$26 - $31 per hourSolvdUS, Inc
Solvd US
Our organization is redefining claims management across the auto and property space through a blend of AI innovation, proprietary technology, and expert-led services that deliver measurable results for insurers, fleets, rental, TPAs/MGAs, and adjacent industries.
At this time, we are offering employment in the following states: AL, AZ, CA, CO, CT, FL, GA, IL, IN, KS, LA, MD, MA, MI, MN, MO, MT, NV, NJ, NY, NC, OH, OK, PA, SC, TN, TX, VA, WA, WI.
Negotiation Specialist
We are looking for a detail-oriented, client-focused negotiator interested in pursuing a career in the automotive claims space. In this role, you will work closely with our body shop and storage partners to negotiate rates and charges. This is a full-time, remote position with the ideal candidate being self-motivated, reliable, and thriving in a remote work environment.
- Negotiate directly with repair shops to manage and settle advance charges.
- Make outbound phone calls to handle assigned claims efficiently.
- Review and interpret CCC estimates and total loss charges accurately.
- Perform precise calculations to assess fees for shops and tow yards.
- Communicate clearly and professionally via email and phone with a friendly, client-oriented approach.
- Support colleagues and foster a culture of accountability.
- Manage time effectively and stay organized in a remote setting.
What we're looking for:
- Previous experience in a client/customer service role.
- Strong negotiation skills.
- Knowledge of auto insurance and repairs is a plus.
- Proficiency in reading and analyzing CCC estimates a plus.
- Excellent written and verbal communication skills.
- Comfortable with computer systems and quick to learn new applications.
- Strong organizational and time management skills.
- Ability to work independently with minimal supervision.
What we offer:
- Hourly compensation between $26.00 - $31.00/hour based on experience.
- Comprehensive benefits, including health, dental, vision insurance, and more.
- 401(k) plan options
- Paid time off, sick time, and paid holidays.
- A fully remote work environment with flexibility and autonomy.
- The opportunity to grow with a dynamic, innovative team in a startup-like culture.
$107.2k - $125k
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