Epic Ambulatory Analyst

Job Description

Job Description

Overview

CTG is seeking to fill an Epic Ambulatory Analyst position for our client.

Location: Remote, travel up to 3 days a month; client location: San Mateo, CA
Duration: 6+ months

Duties:

• Analyze, design, configure, test, and implement Epic Ambulatory solutions aligned with organizational and clinical requirements

• Collaborate with clinicians, providers, and operational stakeholders to gather requirements and translate them into effective system functionality

• Support the design and optimization of outpatient/ambulatory workflows to enhance patient care delivery and operational efficiency

• Troubleshoot system issues, perform root cause analysis, and implement scalable, sustainable solutions

• Support system upgrades, enhancements, and special projects, including Epic version updates and new feature rollouts

• Develop and maintain comprehensive documentation including workflows, build specifications, and training materials

• Participate in integrated testing, user acceptance testing (UAT), and provide go-live and post-go-live support

• Ensure compliance with regulatory requirements, organizational policies, and Epic best practices

• Provide end-user support, issue resolution, and training as needed

• Monitor system performance and recommend improvements for usability, efficiency, and data integrity

Skills:

• Strong knowledge of Epic Ambulatory module configuration, workflows, and best practices

• Understanding of outpatient clinical workflows and healthcare operations

• Experience with system build, testing methodologies, and production support

• Knowledge of population health concepts and ambulatory care models

• Excellent verbal and written communication skills with the ability to engage both clinical and technical stakeholders

• Strong analytical, problem-solving, and troubleshooting capabilities

• Ability to manage multiple priorities in a fast-paced environment

• Detail-oriented with strong documentation and organizational skills

• Ability to work both independently and collaboratively across cross-functional teams

Experience:

• Epic Ambulatory Certification required

• 5+ years of experience implementing and supporting Epic in ambulatory/outpatient settings

• Experience working within healthcare systems or hospital environments preferred

• Healthy Planet Certification preferred

Education:

• Bachelor’s degree in Health Informatics, Information Technology, Healthcare Administration, or a related field (or equivalent experience)

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided.

The expected base salary for this position ranges from $130,000 to $145,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.