Contact Center Quality & Process Analyst
University of California - San Francisco
UCSF seeks a Business Process & Quality Analyst for the Contact Center to conduct quality audits, analyze data, and develop improvement plans that enhance patient access and service quality. The role collaborates with Platform team for QA development and automation, and with Ambulatory Care Operations to drive performance. A Bachelor's degree and 3–5 years of experience are required, with EPIC knowledge preferred. #J-18808-Ljbffr University of California - San Francisco
Vacancy posted 1 day ago
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