Warehouse Specialist - EWR Dispatcher

Overview The Regional Line-Haul Dispatcher is responsible for daily Line-Haul transportation scheduling, routing, and operational coordination within the assigned region HUB. This role ensures on-time departures, delivery performance, and real-time communication between warehouse operations, carriers, and the national fleet team. The dispatcher balances service quality, cost efficiency, and resource utilization across regional and national networks. Responsibilities Daily Dispatch & Operations Management Plan and execute daily dispatch schedules for line-haul and feeder routes within the assigned region. Monitor driver check-in, loading, departure, and arrival status; address in-transit issues such as delays, vehicle swaps, or accidents. Coordinate with warehouse and operations teams to ensure smooth loading/unloading and minimize dock congestion. Capacity Coordination & Carrier Management Collaborate with the Fleet Department to allocate available capacity, including primary, backup, and emergency carriers. Track carrier performance (on-time rate, communication response, cargo handling, etc.) and provide feedback for performance evaluation and penalty/reward recommendations. Support new carrier onboarding, contract execution, and payment documentation. Exception Handling & Communication Log and handle first-level operational exceptions such as shipment delays, damages, or driver no-shows. Escalate severe or recurring issues to the Fleet Department with detailed event reports. Coordinate with customer service and warehouse teams to ensure timely issue resolution and client communication. System & Data Management Use the company’s TMS or dispatching platform for job assignment, GPS tracking, and data entry. Generate daily/weekly operational reports and route performance summaries. Verify shipment and delivery data with finance for billing and payment reconciliation. Cross-Functional Collaboration Maintain effective communication with the warehouse, customer service, and finance teams. Support seasonal operations, nationwide route adjustments, and urgent dispatch tasks as directed by the Fleet Department. Shifts 5PM-1AM Requirements Education Bachelor degree or above, preferably in Logistics, Transportation Management, or Supply Chain. Technical Skills Proficiency in TMS, Excel, and GPS tracking tools. Strong analytical and communication skills. Familiarity with U.S. interstate routes (e.g., I-5, I-10, I-80) preferred. Personal Attributes Highly organized, proactive, and detail-oriented. Able to handle high-pressure situations and shift priorities quickly. Willing to work night or weekend shifts during peak seasons. Benefits 7 PTO days 5 Paid Sick Leave Days 6 Paid Holidays 401K 100% Matching up to 2% 50% Medical insurance, 100% Dental and Vision Insurance Pay Range: 20-25/hour for specialist Supervisor: 60K+ #J-18808-Ljbffr