Remote Service Design Lead for Patient Experience
Humana
Humana, Inc. in Columbus, OH seeks a Senior Professional Service Designer to lead service design projects that improve patient, customer, associate, and caregiver experiences across CenterWell lines of business.You will translate research into service concepts, blueprints, and actionable recommendations, and facilitate discovery research and workshops to identify opportunities for service improvement. Expect collaboration across people, processes, technology, and data to deliver meaningfulJ-18808-Ljbffr
Vacancy posted 4 days ago
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