Global IT Help Desk Leader: AI-Driven Service Excellence

Sims Metal

Sims Limited seeks a Global Help Desk Manager to lead end-user support operations across Australia, New Zealand, and North America. You will drive operational excellence, service maturity, automation, and continuous improvement to deliver a consistent, high-quality IT support experience for employees worldwide. In this role you will oversee service desk operations, partner with Infrastructure, Security, Applications, and Business Intelligence teams, and advance ITSM capabilities through Ivanti #J-18808-Ljbffr Sims Metal

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Vacancy posted 2 days ago

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