Computer Aide
Williamsville Central Schools
Computer Aide
The Computer Aide provides technical and instructional support to students and staff and assists with the day-to-day operation of district technology resources. Duties include, but are not limited to:
- Provide support to students and staff using Microsoft Office, Microsoft 365, and other district-approved software and applications.
- Assist users with password resets and account access.
- Troubleshoot computer and technology-related issues and submit support tickets or communicate with the Information Technology Services (ITS) Department as appropriate.
- Provide technical and software support to teachers during classroom instruction.
- Monitor the operation of copiers, printers, audiovisual equipment, and other technology-related equipment and request repairs as needed.
- Maintain accurate records of district technology inventory and equipment.
- Provide individual and small-group instruction to students on the use of computers, software, and other technology resources as needed.
- Assist with the ordering, organization, and maintenance of supplies and materials related to the Library Media Center (LMC) and ITS.
- Perform other related duties as assigned.
Qualifications Required:
- High school diploma or equivalent and two years of experience in computer operations or a related technology field.
- Civil Service eligibility and residency requirements as applicable.
- Successful completion of required state and federal fingerprint-supported criminal history background checks.
- Demonstrated experience providing technology and computer support.
- Strong communication and interpersonal skills with a positive, service-oriented attitude.
- Ability to work independently, prioritize responsibilities, and effectively support students and staff.
Vacancy posted 4 days ago
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