Senior Manager, Customer Experience - Journey Solutions
Baylor Scott & White Health
BaylorScott & White Health in Dallas, TX seeks a results-driven leader to manage 1-2 journey solutions, collaborating with cross-functional teams to deliver customer-centered healthcare innovations. You will mentor Journey Architects, translate CX vision into actionable programs, and drive data-informed decision making under the CX Director. You will explore new data, design roadmaps, and align with strategic initiatives in a complex healthcare landscape.
#J-18808-Ljbffr- ...Job Title This role manages cross-functional team members and daily activities for 1-2 journey solutions. It focuses on enabling collaboration, coordination, and exceptional customer experience. This role collaborates with clients, vendors, and departments to advance...SuggestedWork experience placement
$126.52k - $168.68k
...on infrastructure customers rely on today and... ...to help shape this journey while building your... ...customer experience, and making a visible... ...Account Director Senior Large Enterprise,... ...cloud, security, managed services, and orchestration... ...potential, solution fit, buying signals...SeniorFull timeContract workTemporary work$105.79k - $141.05k
...ll work on infrastructure customers rely on today and build... ...Role We are seeking a Senior Journey Marketing Manager to lead the end-to-end development... ...for products and solutions across the security portfolio... ...Map content and customer experiences to each journey stage,...SeniorFull timeTemporary work- ...Senior Manager, Customer Insights 7-Eleven is an iconic family of brands with over 86,000 locations... ...growth, innovation, customer experience, loyalty, merchandising, and brand strategy... ..., attitudinal segmentation, customer journey research, focus groups and in-depth interviews...SeniorWork at officeShift work
$300k - $350k
...of this thrilling journey, you'll become a proud... ...mission of the Senior Enterprise Account... ...-value existing customers AND secure new enterprise... ...endeavors, while Solutions Engineers will... ...-notch customer experiences every step of the... ...Hack The Box: Manage the entire sales cycle...SeniorFull timeTemporary workRemote workHome office$220k - $240k
...changing by shaping customer-driven decision... ...of providing new solutions to transform... ...therapeutics.As the Senior Director, Customer... ...exceptional customer experience across the entire... ..., product management, strategy, marketing... ...segmentation, customer journey mapping, adoption...SeniorFull timeRemote work- Capgemini is seeking a Senior Front End Engineer in Dallas, TX to join the Techie Peppers... ...squads and deliver exceptional customer experiences. You’ll mentor peers and contribute to... ...strong emphasis on scalable, maintainable solutions in a fast-paced #J-18808-Ljbffr...Senior
$124k - $280k
...Office Strategy Consulting - Customer Analytics - Senior Manager you will lead customer analytics and customer experience consulting efforts that... ...strategies, map customer journeys, and translate data into actions... ...feedback, and refining solutions to reflect business goals...SeniorFull timeH1bShift work$138k - $208k
...comes next and amplifying customer value through innovation and... ...your best work.Job SummaryThe Senior Product Manager, Gainsight will own the... ...the best possible customer experience, incorporating the voice of... ...leadership to understand customer journey challenges and translate...SeniorFull timeWork at office$124k - $280k
...SummaryThe OpportunityAs a Customer Managed Services - Senior Manager you will lead... ...that help shape customer experience strategies, analyze service... ...operations, and develop solutions that improve how organizations... ...and a better customer journey.Responsibilities-...SeniorFull timeH1b$169k - $228.6k
...innovative networking solutions? Do you combine... ...advisor to your customers, you'll enable... ...performance. As a Senior Networking... ...Customer Solutions Managers, Partner teams, and... ...initiatives. Join us and experience the unique... ...digital transformation journeys. Our primary goal...SeniorFlexible hours$95k
...The Opportunity: This Senior Account Executive opportunity... ...and tailored solutions. You will own the sales... ...makers in a collaborative, customer-focused environment.... ...business needs Manage and forecast pipeline... ...and a strong customer experience. Must-Have Skills: At...SeniorContract work- ...The Sr. Manager, Customer Compliance owns CyrusOne’s customer assurance program, leading customer audits, and site assessments, coordinating... ...information while delivering a best-in-class customer experience by delivering timely, accurate, and secure responses while enforcing...SeniorFull time
- ...Account ManagerThe Account Manager is responsible for managing and growing customer relationships while providing an exceptional customer experience. This role will serve as a key point of... ...pricing, lead times, scheduling, and solutions throughout the sales process.The...SeniorFull timeTemporary work
- ...Sr. Manager, Customer Loyalty & Retention We are hiring a Sr. Manager, Customer Loyalty &... ...every phase of the Customer Care customer journey. The Sr. Manager will oversee the... ...executive dashboards that highlight customer experience trends and opportunities. Manage...SeniorContract workWork at officeLocal area
- ...staying close to our customers, and pushing each other... ...Enterprise Customer Success Manager, you'll play a... ...clients through their journey with Harvey, and help... ...optimal use of our AI solutions. Training & Enablement... ...deliver a superior customer experience. Success Metrics...
- ...Senior Manager, Customer Success Shield AI is seeking a Senior Manager, Customer Success to establish, lead, and scale the Aircraft Division... ...systemic risks, and opportunities to improve the customer experience. Measure the effectiveness of the Customer Success...SeniorPermanent employment
- ...Senior Client Partner Our client is looking for... ...Partner, with specialized experience in the Retail industry... ..., driving AI-first solutions across retailers, e-commerce... ...such as improved customer experience, supply... ...roles (e.g., Account management, Consulting, Pre-sales...Senior
- ...team, a group of management consultants helping... ...service as a driver of customer trust, operational... ...customer experiences.You Are:An experienced, senior leader who understands... ...Agentic Commerce solutions to reinvent the end... ...experience design and journey...SeniorWork experience placementLive inWork at officeLocal area
- ...Senior Manager, Claims GAP, Customer Service & Administration The Senior Manager, Claims GAP, Customer... ...performance gaps, and implements sustainable solutions while maintaining appropriate... ...readiness and improve the customer experience. The role reports to the VP of...SeniorTemporary workWork experience placementWork at office
$50k - $63.16k
...new technology concepts and solutions? Are customer concerns always king in... ...our call. We're in need of a Senior Account Executive, Workplace... ...driving backfile conversion and managed print, IT, and automation... ...on an optimal customer experience throughout the sales process...SeniorFull timeTemporary workFor contractorsFor subcontractorCasual workWork at officeLocal areaImmediate startRemote workWork from home$110k
...Outside Sales Senior Account Executive Join Toshiba America Business Solutions as an Outside Sales Senior... ...Document Capture, Document Management, Digital Signage, and... ..., you'll help customers find the right solutions... ...a seamless customer experience Maintain an active...SeniorBase plus commissionWork experience placementWork at office$84k - $202k
...Opportunity As a Management Consulting - Sales... ...Service and Marketing - Senior Associate Intern,... ...to enhance their customer strategies,... ...enhancing customer experiences and driving loyalty. Your journey with us will be both... ...delivering client-focused solutions in sales, service,...SeniorSummer workInternshipH1b- ...individual looking to build customer and operations management experience? Do you seek a career... ...and experience. The Senior Technical Account Manager... ...analyzing data to develop solutions (closed loop process). Assist... ...health and wellness journey. Visit VontierBenefits....SeniorContract workFor contractorsWork at officeLocal areaRemote workWorldwide
- ...Senior Account Executive - Account Management Organization At Qualtrics, we create software... ...deliver exceptional frontline experiences, build high-performing... ...to serving our customers. When you join one of our... ...iterating until the best solution comes to light. You won'...SeniorWork at office3 days per week
- ...The Senior Customer Experience Manager (SCEM) is responsible for creating a world class level of service by leading and organizing internal and external... ...trends and feedback to identify and create long-lasting solutions that benefit the customer experience. including...SeniorFull timeInterim roleLocal area
$95k
...Senior Account Executive A world where tech and people... ...the end-to-end travel experience faster, simpler and easier for our customers and to demonstrate... ...technology, and service solutions that create immediate and... ...solutions Manage and forecast pipeline activity...SeniorFull timeContract workTemporary workPart timeWork at officeLocal areaImmediate startFlexible hoursNight shift$173k - $260k
...what comes next and amplifying customer value through innovation and... ...’s Digital Customer Success Management post sale motion, creating... ..., data-driven customer journeys that drive adoption, value realization... ...to deliver proactive experiences and trigger human intervention...SeniorBase plus commissionFull timeWork at office$123.1k - $186.3k
...get the best candidate experience, please consider... ...humans with agents drive customer success together. Here... ....The Customer Success Manager (CSM) is a versatile expert... ..., and applying proven solutions to their problems.... ...adoption of tools like Journey Builder or Commerce Promotions...Full timeWork at officeLocal areaFlexible hours3 days per week$80k - $110k
Customer Success ManagerWe are looking for an experienced Customer Success Manager to join our team! The ideal candidate... ...through their post-sales journey, ensuring they... ...ongoing value from our solutions.Delivering customer... ...overall customer experience.Special projects:...Temporary workCasual workWork at officeLocal areaRemote work
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