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Senior Manager, Customer Experience - Journey Solutions

Baylor Scott & White Health

BaylorScott & White Health in Dallas, TX seeks a results-driven leader to manage 1-2 journey solutions, collaborating with cross-functional teams to deliver customer-centered healthcare innovations. You will mentor Journey Architects, translate CX vision into actionable programs, and drive data-informed decision making under the CX Director. You will explore new data, design roadmaps, and align with strategic initiatives in a complex healthcare landscape.

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Vacancy posted 1 day ago
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