FORD SENIOR MASTER TECHNICIAN

Automotive Service ManagerWe are currently paying up to $75.00 per hour depending on experience plus sign on bonusThe following items are some of the requirements of performing this position.Oversee operations in an auto service unit to ensure compliance with quality standardsContact clients and convince them to bring vehicles to their unit for repairsOversee the inspection of automobiles to identify faulty components and facilitate process for repairsSupervise the activities of automotive service technicians to ensure efficient job performance and timely repairsConduct price negotiations with clients to reach a favorable bargain for both management and clientOversee the hiring and training of an effective auto service teamMaintain accurate record of all accounts and relevant financial informationMonitor inventory to regulate and ensure availability of required vehicle partsEnsure automotive service staff comply with environmental laws and regulationsOversee the procurement of vehicle parts, automotive equipment and various other items required in an auto service departmentEvaluate the performance of automotive service staff in order to acknowledge efficient employees and guide underperforming onesListen to client complaints and assist in addressing their issues and resolving challengesOversee the disposal of wastes such as used engine oil, soot to ensure adherence to health and safety lawsAssign and schedule work duties to auto service staff according to their skillsFollow up customers to obtain feedback and ensure they are satisfied with received serviceAttend workshops and study relevant publications to stay up-to-date with developments in the automotive service industry.Strong communication and customer service orientation: A good mechanic must be able to communicate and relate very well with customers. This quality is very important in conveying information on car condition to customers and convincing them that you are capable of handling the problem. Customers will always feel at ease when complex technical issues are explained to them in plain language that they can easily understandGood diagnostic and problem solving skills: A good auto mechanic should be able to quickly identify the source of minor problems manually. For complex problem, using diagnostic tools is important. Also, it is very important that the mechanic is able to fix or proffer solution to the problems in real timeDexterous and energetic: He/she should be skilled at using complex and hand tools. In addition, he/she must be energetic and have the stamina to sit, stand, bend, kneel, and squat while carrying out his/her jobEducated and certified: These two requirements may not be mandatory, but they are necessary. For one to be employed as a mechanic, he/she must be trained. Going ahead to obtain a recognized certificate like the ASE certificate for auto technicians presents him/her as a true professional. Also, most employers prefer to hire auto mechanics with minimum qualification of high school diplomaInnovative and ability to learn fast: A good automobile mechanic must always be on the lookout for better techniques and tools for carrying out his/her duties. He/she must be able to learn and adapt fast to changes in diagnostic and repair technology.We offer the following benefitsPaid sick daysPaid vacationTop topUniformsGreat work environmentEqual Employment OpportunityMaplecrest Ford Lincoln does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by law. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Maplecrest Ford Lincoln will be based on merit, qualifications and abilities.Job descriptionThe statements included in the job description are intended to outline the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed