Lead Budtender

Urban Wellness is seeking a motivated and knowledgeable Lead Budtender to join our team at a new store in Albuquerque, New Mexico. The Lead Budtender will play a key role in overseeing daily operations, ensuring compliance with state regulations, and delivering outstanding customer service. This position requires a deep understanding of cannabis products, strong leadership skills, and a passion for the industry. Key Responsibilities Customer Service: Provide exceptional service to all customers by assisting them in selecting the appropriate cannabis products to meet their needs and preferences. Product Knowledge: Maintain an in-depth understanding of all products offered by Urban Wellness, including strains, edibles, concentrates, and accessories. Team Leadership: Lead, mentor, and train a team of Budtenders to ensure a high level of customer service and product knowledge. Compliance: Ensure that all staff adhere to state and local regulations regarding the sale of cannabis products, including proper verification of customer identification and age. Inventory Management: Oversee inventory levels, conduct regular audits, and coordinate with the inventory manager to ensure accurate stock levels. Sales Reporting: Monitor daily sales, prepare sales reports, and analyze sales trends to optimize product offerings and improve customer satisfaction. Customer Education: Educate customers on the safe and effective use of cannabis products, staying up-to-date with the latest industry trends and research. Problem Resolution: Address and resolve customer complaints and issues in a professional, efficient manner. Store Presentation: Maintain a clean, organized, and welcoming store environment, including product displays and promotional materials. Qualifications Experience: Minimum of 1 year of experience in the cannabis industry Knowledge: Extensive knowledge of cannabis products, strains, and consumption methods. Leadership: Proven ability to lead and motivate a team, with strong communication and interpersonal skills. Compliance: Understanding of state and local cannabis regulations and compliance requirements. Customer Focus: Strong commitment to providing excellent customer service and creating a positive shopping experience. Skills: Proficiency in using point-of-sale (POS) systems and inventory management software. Education: High school diploma or equivalent required; additional education in cannabis studies or related fields is a plus. Access to health, dental, vision, and supplemental insurances Paid-time-off program Employee discounts on products Opportunities for professional development and advancement within the company A positive and inclusive work environment About Urban Wellness Urban Wellness is a premier cannabis dispensary dedicated to providing high-quality cannabis products and exceptional customer service. Our mission is to enhance the well-being of our community through safe and responsible access to cannabis. We are committed to education, customer satisfaction, and creating a welcoming environment for all. Visit to view more careers and store locations in Albuquerque, Bernalillo, Rio Rancho, Las Cruces, Sunland Park, and Hobbs, NM. Equal Opportunity Employer Urban Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr Push Operations