HVAC/R Lead Service Technician - Albuquerque, NM

Job Description

Job Description

ICS is Interior Climate Solutions - one of the largest and fastest-growing independent commercial service providers, offering national coverage to multi-site customers across the country. We specialize in supporting retail, convenience store, and commercial clients with reliable HVAC/R and facility service solutions.

We are seeking an experienced **HVAC/R Lead Service Technician** to help build and support a strong technician force in the Albuquerque, New Mexico area. This role is ideal for a skilled technician and field leader who understands the demands of servicing multi-site retail, convenience store, and commercial customers.

At ICS, our technicians are supported by a strong centralized operations team, including dispatching, purchasing, quoting, and billing, allowing the field team to focus on delivering quality service and taking care of the customer.

The Lead Service Technician will be responsible for performing high-quality HVAC/R service work while also helping develop, mentor, and support additional technicians in the market.

Responsibilities include:

* Service, troubleshoot, and repair commercial HVAC/R equipment

* Support multi-site retail and convenience store accounts

* Lead by example in safety, quality, communication, and customer service

* Help train, mentor, and develop field technicians

* Assist with building a reliable local service team in the Albuquerque market

* Communicate professionally with customers, dispatch, and management

* Maintain accurate service records and job documentation

* Support emergency service needs as required

Ideal candidate will have:

* Strong commercial HVAC/R service experience

* Experience with refrigeration, walk-in coolers/freezers, ice machines, RTUs, split systems, and related equipment

* Prior lead technician, field supervisor, or mentoring experience preferred

* Ability to work independently and make sound field decisions

* Strong customer service skills

* EPA certification required

* Valid driver’s license and clean driving record

* Ability to participate in an on-call rotation

What ICS offers:

* Competitive pay based on experience

* Steady work with established multi-site commercial customers

* National company resources with local market growth opportunity

* Centralized dispatching, purchasing, quoting, and billing support

* Opportunities for leadership and career growth

* Supportive team environment

* Benefits package available

This is an excellent opportunity for a motivated HVAC/R professional who wants to play a key role in growing a service operation in the Albuquerque market while being backed by the resources of a national commercial service provider.

**Apply today if you are ready to lead, build, and service high-demand commercial accounts in the Albuquerque area with ICS.**