Product Operations Engineer Counter Intrusion

ABOUT THE TEAM

The Counter-Intrusion Business Line works on products that enable operators to protect their people and assets from threats on land and sea. We are deployed in every major global operating theater and support a diversity of mission sets across both U.S. Government and allied partners.

ABOUT THE JOB

As a Product Operations Engineer on the Counter-Intrusion product operations team you will be the architect behind how we observe maintain and evolve our deployed fleet. Where others respond to incidents you build the systems queries and processes that prevent them. You will design and develop uptime reporting plan and execute software deployments to towers create and refine monitoring solutions for both new and legacy products and author the runbooks and SOPs that the broader team relies on daily.

You will own the operational tooling reporting infrastructure and deployment processes that keep our Counter-Intrusion technology healthy at scale. You should bring strong technical depth in observability and systems thinking paired with the judgment to prioritize what to build next based on fleet data and operational patterns. If you are passionate about ground-breaking technology contributing to the national security mission and engineering operational excellence from the ground up Anduril is interested in speaking with you.

WHAT YOULL DO

• Design develop and maintain queries and dashboards for uptime reporting across the Counter-Intrusion deployed fleet translating raw telemetry into actionable fleet health metrics
• Serve as the product operations planner and executor for software changes deployed to towers owning the end-to-end lifecycle from change validation through rollout and post-deployment verification
• Work with tower software engineering to develop and tailor monitoring solutions for new tower deployments ensuring observability is built in from day one rather than bolted on after the fact
• Improve and optimize monitoring configurations for legacy products identifying gaps in coverage and reducing alert noise to surface genuine issues
• Continuously author update and refine runbooks SOPs and troubleshooting guides ensuring operational knowledge is codified accurate and accessible to the team
• Assess and ratchet up the quality of the fleets observability and telemetry in partnership with product and engineering teams driving standards for what good monitoring looks like
• Analyze fleet-wide operational data to identify systemic reliability trends proactively surfacing issues before they become incidents
• Define and implement process improvements for deployment workflows incident response procedures and operational tooling based on data-driven insights
• Develop and maintain automation to reduce manual operational overhead across the fleet

REQUIRED QUALIFICATIONS

• 5 years of experience in a technical operations or engineering role with hands-on responsibility for production systems
• Prior experience in a product operations technical support or site reliability role supporting deployed hardware/software systems with demonstrated progression in scope and ownership
• Proficiency in developing monitoring queries dashboards and alerting configurations using observability platforms such as Datadog Grafana or similar tooling
• Experience planning and executing software deployments to distributed systems including rollout strategy validation and rollback procedures
• Scripting and automation skills (e.g. Python Bash) with a track record of building tooling that improves operational efficiency
• Experience with software development tooling such as Git and issue tracking tools such as Jira
• Demonstrated ability to author clear thorough technical documentation including runbooks SOPs and troubleshooting guides
• Proven ability to work independently identify what needs to be built and deliver it without close direction
• Excellent written visual and verbal communication skills
• Active U.S. security clearance required

PREFERRED QUALIFICATIONS

• Prior military or government agency exposure/experience
• Experience building queries and dashboards in Datadog Grafana (PromQL/LogQL) or equivalent observability platforms.
• Experience with Linux system administration and command-line troubleshooting of electromechanical or networked systems
• Experience supporting autonomous sensor tower systems or similar deployed C-UAS/counter-intrusion technology
• Exposure to Andurils Lattice OS or similar command-and-control software platforms
• Experience operating in limited risk tolerance production environments with on-call responsibilities
• Willingness to work non-standard hours and weekends when operational needs require

US Salary Range

$112000 - $149000 USD

The salary range for this role is an estimate based on a wide range of compensation factors inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience education and/or training critical skills and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Andurils total compensation package. Additionally Anduril offers top-tier benefits for full-time employees including:

Benefits

At Anduril we invest in our people. Our comprehensive competitive benefits package (available at little to no cost to employees) ensures youre supported in health recovery and whatever comes next. For more information Explore Our Benefits.

Protecting Yourself from Recruitment Scams

Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. Weve observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.

To ensure your safety and help you navigate your job search with confidence please keep the following critical points in mind:

• No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information credit card numbers or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.

• Please always verify communications:
  • Direct from Anduril: If you receive an email from one of our recruiters it will only come from an @ address.
  • Via Agency Partner: If contacted by a recruiting agency for an Anduril role their email will clearly identify their agency. If you suspect any suspicious activity please verify the agencys authenticity by reaching out to .

• Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious contains grammatical errors or makes unusual requests do not engage. Always confirm the senders email domain is @ before providing any personal information or clicking on links.

• What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril please report it immediately to . Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.

Data Privacy

To view Andurils candidate data privacy policy please visit submitting your application you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk integrity and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists adverse media public-record information and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology intellectual property and organizational security.

Required Experience:

IC