Remote Medical Assistant - Telemedicine Programs

Job Description

Job Description

Job Title:

Remote Medical Assistant – Telemedicine Programs Location:

Remote (U.S. Based) Position Type:

Full-Time/Part-Time Reports To:

Clinical Program Manager

About Newave Care Newave Care is a tech-enabled healthcare provider focused on delivering preventive care and chronic disease management to Medicare patients. We support patients in skilled nursing facilities and at home through telehealth services such as Annual Wellness Visits (AWV), Initial Preventive Physical Exams (IPV), Chronic Care Management (CCM), Remote Patient Monitoring (RPM), and Behavioral Health Integration (BHI).

Position Summary We are hiring a

Remote Medical Assistant

to support physicians and nurse practitioners in delivering virtual preventive and chronic care services. This role is responsible for preparing patients and documentation ahead of virtual visits, assisting in ongoing care coordination, and ensuring proper program enrollment and follow-up.

Responsibilities Pull and review patient information from the EMR (PCC)

Prepare and organize required documentation for

Chronic Care Management and other programs

Assist and document telephonic or video-based screenings

Assist with

verbal and written consent collection

for programs like CCM, RPM, RTM, and BHI

Communicate with family members or legal guardians for patients with low BIMS scores or POAs

Coordinate with the clinical team to support care plan follow-up

Enter and update documentation in the EMR accurately and in a timely manner

Support physicians during telemedicine visits as needed

Requirements Certified Medical Assistant

Experience using

PCC EMR

or similar systems

Familiarity with CMS programs like CCM, RPM, and BHI

Excellent written and verbal communication skills

Highly organized, detail-oriented, and reliable

Able to work independently in a fully remote setting

Preferred Experience communicating with families or guardians on behalf of patients

Knowledge of consent workflows for Medicare programs

Spanish-speaking is a plus

What We Offer Competitive pay

Fully remote position

Paid training and support from clinical leadership

Opportunity to be part of a fast-growing care team focused on quality and compliance