Emergency Director

Job Description Pet+ER is interested in adding an Emergency Director to our Emergency and Critical Care team at our beautiful new hospital that opened in Hunt Valley, MD in June 2023. We provide 24‑hour emergency and critical care services, partnering with in‑house specialty teams in Surgery, Internal Medicine, Oncology, Cardiology, Neurology, Ophthalmology, and Canine Rehabilitation – together providing the highest level of support possible to our patients and their owners. We have a state‑of‑the‑art ICU with stat case receiving bays, a Canon ultrasound system, high flow oxygen support, critical patient monitoring in the multiple Snyder oxygen kennels, digital radiology, 6‑Lead EKG, in‑house lab capacity including coagulation and blood gas monitoring. Spacious dedicated ER operating room with Ligasure, GIA, and TA stapling devices. A modernized bright isolation ward, negatively pressurized to prevent air contamination to the hospital, a separate walk area, windows, runs, and wash tub. 16 slice CT, Hyperbaric oxygen chamber, MRI, and a blood bank coming in late 2025. Position Overview The Emergency Director assists the Medical Director and Hospital Director with the organization and direction of clinical operations and administration, assuring high‑quality medicine and outstanding client experience. This role is designed to maintain a 75% clinical and 25% administrative split, with a proposed schedule of 2 12‑hour clinical days per week and 2 6‑hour admin days per week. After a 6‑month period to become well‑established with the team, we are happy to support remote admin shifts! Qualifications DVM (or equivalent) degree, Maryland state licensure, DEA and Controlled Substance Licensure are required. The ideal candidate will have 5+ years of veterinary practice experience (leadership preferred), with internship training or 2+ years of emergency experience in a specialty hospital setting. ER surgical experience is required for consideration. Clinical Duties Clinical duties include triage, receiving, and inpatient care with a plentiful and interesting caseload. ER doctors routinely perform soft tissue cases and may receive additional surgical training as needed. Shifts will cover day, swing, overnight, weekend, and holiday coverage. Key Responsibilities Provide leadership and guidance to the emergency veterinary team Exemplify and instill in others the Ethos culture and core values at all times Ensure medicine is delivered in compliance with federal, state and local regulatory agency requirements Advise on policies and procedures for best practice clinical operations and efficient use of staff Assist the Medical Director and hospital management in addressing client and RDVM medical review needs; investigate, discuss and resolve case reviews Develop, implement and maintain procedures and processes that improve operations, workflow, medical quality, client service and charge capture Monitor client needs and concerns, reviewing medical cases and providing solutions that support team members and clients via phone, email and in‑person meetings as needed Provide clinical mentoring and coaching to veterinarians and technicians Support DVM onboarding, relief scheduling and recruitment Provide coaching and feedback via 1:1 meetings with doctors and during shifts as needed Ensure efficiency and monitor caseload per shift Review finances (production, labor costs, invoices, discounts, CE compliance, pricing structure) Manage doctor and technician team relationships Provide technical support for the blood bank Assist Medical Director with doctor quarterly and annual reviews Partner on intra‑services relationships and needs Review equipment needs Attend Ethos company trainings and community team events as required Compensation and Benefits We offer an outstanding benefits and compensation package and encourage professional growth and development. All staff veterinarians receive uniform allowances, short and long‑term disability, employee‑owned pet discounts, opportunities for professional development and continuing education, membership and licensing dues, PLIT, and PTO. All full‑time staff members are also eligible for excellent healthcare benefits including vision and dental, a 401(k) with company match, an HSA with a $750 company contribution per year, and more. Our compensation model is ProSal, with a base salary range of $140,000 to $185,000 for experienced ER veterinarians, with earning potential of $230,000 to $350,000 when factoring in production. No negative accrual. The mDVM role also includes an additional administrative stipend of $40,000 to $60,000 depending on leadership experience. Eligible candidates would be considered for a relocation stipend and potential signing bonus. Equal Opportunity Employer Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. #J-18808-Ljbffr New Frontier Animal Medical Center