Account Manager Customer Success

Serve as a direct POC with onboarded customers Ever rented an apartment? RentEngine makes it faster, easier, and cheaper. Hundreds of leasing teams in 40 states rely on RentEngine every day. We launched in 2025 and are growing by 10%/month with a team of 20. We ship new features daily and announce weekly (rentengine.io/blog) Now we're hiring to build even faster.This is a high-growth, high-ownership startup. Everybody is an individual contributor, there are no middle managers or bureaucracy. You'll learn quick and get as much responsibility as you can handle. We look for 3 key traits: Agency: do you push the limits of what's possible and don't wait for permission Curiosity: are you eager to learn (from teammates, customers, and the world) Attention to detail: can you be proud of the work you create If you align with our mission, keep reading and see if you're a fit. What You’ll Be Doing Serve as the direct point-of-contact for onboarded customers Proactively engage current customers to share relevant new feature releases Educate more teams about RentEngine Applications Work closely with our technical support team and product team to develop new features What Success Looks Like First 4 weeks: Meeting our customers and learning the RentEngine platform Weeks 5–8: Leading customer check-in calls and identifying opportunities for teams to use new features Weeks 8+: Own the entire post-onboarding customer experience You’re a Fit If You have a leasing or property management background (required) You enjoy training people on new systems and features You enjoy collaborating with the product team to turn feedback into new releases You are exceptionally detail-oriented You have sales or account management experience (preferred) Compensation $85k-$100k base + variable Employee-sponsored health insurance Unlimited PTO (we work very hard, but unplugged time-off is just as important) Equity #J-18808-Ljbffr RentEngine