Insurance and Claims Management Associate

Job Description

Job Description

JOB TITLE: Insurance & Claims Management Associate  DEPARTMENT: AdministrationFLSA: Exempt

REPORTS TO: Director of Insurance and Risk Management

LOCATION: Yonkers, NY

SALARY: $60,000. - $75,000.00

Summary:   The Insurance & Claims Management Associate will provide support to the Director of Insurance and Risk Management in the administration of the insurance portfolio for the company and its affiliates. This position is responsible for the collection and monitoring of certificates of insurance for Westhab vendors and for government funders, and the collection and maintenance of data for all areas of insurance and claims management. The Insurance & Claims Management Associate will also support the incident reporting function and will liaise with other departments to obtain critical information. 

Duties Include but are not limited to: 

• Collect data used for the marketing and renewal of insurance policies, including schedule of values, financial information, payroll figures, loss runs, etc. Coordinate between internal departments and insurance broker & carrier partners as needed. 
• Assist in the completion of applications and submission data for insurance coverage, including (but not limited to) general Liability, automobile, property, worker’s compensation, management liability and project specific insurance for construction projects. Maintain a company master schedule of insurance. 
• Management of insurance certificates, including maintaining the vendor files and confirm conformance with requirements, request renewals upon expiration, scan and save in vendor files. This individual will also coordinate requests from various stakeholders to provide evidence of Westhab’s insurance program. 
• Provide support for claims administration, including sending out notification of claims to brokers and carriers, handling information requests and maintaining organized and complete claims files. Maintain Westhab’s claim & litigation log.
• Provide support during site inspections and walkthroughs, including keeping detailed notes of findings, documenting suggested loss control recommendations and following up with Westhab staff to ensure they are acknowledged and adopted when possible.
• Collect, review and maintain incident reports and investigations; assist departments to investigate and document accidents and incidents (including the collection of witness statements, video footage and photographs) that occur across the Westhab portfolio.
• Provide administrative support to the fleet maintenance and driver safety program, including new risk management/health & safety policies, procedures and initiatives.
• Ensure the timely receipt of binders, policies, endorsements and invoices and review for accuracy.
• Coordinate and schedule required risk management training videos and presentations for relevant departments and employees.
• Maintain the OSHA log and submit for review by agency at deadline.
• Other duties assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS:

Bachelor’s Degree preferred, Associates Degree required. Prefer 2+ years of working in the insurance industry or related field in an administrative support role. Experience working with Insurance Brokers a plus. Strong Microsoft Office skills including Excel, Word, and PowerPoint required and experience with Google Docs and Forms preferred. Strong analytical and communication skills required along with strong organizational and time management skills.

AGENCY PROFILE & EMPLOYEE EXPECTATIONS

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.