Senior Atlassian Admin

As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others. We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Summary Q2 is seeking a senior‑level Application Analyst responsible for the support, configuration, and strategic enhancement of software‑as‑a‑service (SaaS) and enterprise applications that support data collection, accessibility, and usage across internal departments. This role performs advanced configuration, leads complex reporting and integration efforts, and plays a key role in system governance, performance optimization, and process improvement. The analyst serves as a subject matter expert and partner to business units, guiding the effective use of technology in planning, operations, and decision‑making. The position also contributes to the development of standards, policies, and cross‑functional technology strategies. Responsibilities Lead the configuration, administration, and optimization of SaaS and enterprise applications across multiple departments Manage large‑scale or complex application enhancements, including requirement gathering, testing, implementation, and user support Perform advanced system setups, including workflow automation, data architecture design, and rule‑based configurations Ensure the integrity, security, and accuracy of data across application databases and reporting environments Develop and maintain complex queries, reports, and dashboards to support business strategy, compliance, and operations Oversee user access, security roles, and compliance with enterprise governance policies Provide guidance and training to users and junior analysts on system functionality, processes, and best practices Troubleshoot and resolve high‑level or cross‑system issues, collaborating with technical teams and vendors as needed Identify and lead continuous improvement initiatives, leveraging technology to streamline business processes Collaborate with leadership and business stakeholders to align system capabilities with strategic objectives Contribute to the development and enforcement of application standards, documentation practices, and support protocols Experience and Knowledge Typically requires a Bachelor’s degree in Information Systems, Computer Science, Business Analytics, or a related field and a minimum of 8 years of related experience; or an advanced degree with 6+ years of experience Extensive experience supporting, configuring, and optimizing SaaS and enterprise‑level applications Deep knowledge of business process design, workflow configuration, and data modeling within enterprise systems Proven experience with data analysis and reporting using tools such as SQL, Power BI, Tableau, or similar platforms Demonstrated ability to lead system upgrades, integrations, and migrations with minimal supervision Strong understanding of application governance, user access control, and data security best practices Excellent problem‑solving skills with the ability to manage escalations and cross‑functional issues Effective communicator with the ability to influence and guide stakeholders at all levels Experience mentoring junior team members and contributing to knowledge‑sharing initiatives Highly organized, self‑driven, and comfortable leading projects in a dynamic, fast‑paced environment Position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it” We encourage you to find out more about the benefits we offer. Our Culture & Commitment We are proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. Our benefits go beyond healthcare—offering resources for physical, mental, and professional well‑being. Employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program. We believe in making an impact—in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements. #J-18808-Ljbffr Q2