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Deployment & Applications Engineer

$102k - $121.5k
Full-time

Holey Cream

Salary: $102,000 - 121,500 per year Requirements:

  • We require 2+ years of experience leading technical teams on site in fast-paced, deadline-driven environments.
  • We are looking for someone who can stay effective in a high-pressure setting and flexibly travel to deployment sites when needed.
  • We need an excellent communicator who can partner closely with internal teams and third parties to drive successful outcomes and build strong team relationships.
  • We value someone who is quick to learn and willing to support testing and product development in the lab.
  • We are seeking an adaptable professional who can bring structure and clear objectives to ambiguous requests and environments.
  • We want someone highly proficient with project management tools and methods, such as Jira.
  • We expect strong attention to detail, excellent documentation habits, and a continuous improvement mindset.
  • We are looking for deep knowledge of industrial automation systems and their deployment in commercial environments.
  • We require a bachelors degree in Engineering, Operations Management, or a related field.
Responsibilities:
  • We lead onsite deployments of Infinite Kitchens.
  • We serve as the main onsite point of contact during deployments, coordinating with internal teams, the general contractor, and external vendors.
  • We proactively identify and resolve risks or blockers to keep projects moving smoothly.
  • We build and enhance our project management and tracking systems for deployments and maintenance.
  • We continuously refine deployment and maintenance processes and documentation to improve efficiency and quality.
  • We partner closely with project managers and maintenance teams on long-term improvement initiatives.
  • We work alongside Hardware and Software Engineers in the lab between deployments to support new projects, testing, and product development.
  • We learn internal software tools and recommend improvements.
  • We build prototypes and create test plans in collaboration with the Engineering team.
  • We manage and execute internal testing of new and existing products.
  • We lead and mentor a small team of technicians.
Technologies:
  • Hardware
  • Support
  • JIRA
  • Robotics
  • C++

More:

We are Wonder, a mealtime platform built to satisfy every craving in a single order. We offer hundreds of dishes from 20+ exclusive restaurants with $0 delivery fees, plus dine-in and pickup options at nearby Wonder locations. Our food is made to order on-site by our culinary team, and we own and operate every part of the experience, from recipe development to the technology behind it. Our Robotics team is a central part of our innovation strategy, helping us scale automation that supports variety, quality, and consistency. This full-time role is based in Boston, with up to 75% travel to deployment sites and five days a week in the office when not actively on a deployment. We offer a competitive compensation package with equity and a 401(k), along with medical, dental, and vision coverage, company-paid disability insurance, paid time off, paid parental leave, discounted meals, and exclusive perks across the Wonder family of brands. The Massachusetts salary range for this role is $102,000 to $121,500 per year.

last updated 42 week of 2026

Vacancy posted 3 days ago
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