Portfolio Management Associate

divh2Portfolio Management Associate/h2pAnnaly Capital Management, Inc. (Annaly or, together with its wholly-owned subsidiaries, the Company), is a publicly traded real estate investment trust (REIT) with investment strategies across mortgage finance. Its common stock is listed on the New York Stock Exchange under the symbol NLY. Annalys wholly-owned subsidiaries include several regulated and licensed entities, including Annaly Credit Opportunities Management LLC, an SEC registered investment adviser (ACOM), Arcola Securities, Inc., a FINRA member broker-dealer (Arcola) and, Onslow Bay Financial LLC, a mortgage aggregator and master servicer (Onslow Bay). The Company is headquartered in New York, NY with an additional office in the Dallas-Fort-Worth Metropolitan Area./ppAnnaly, through its wholly owned subsidiary Onslow Bay Financial (OBF), is seeking a Portfolio Management Associate to play a critical role in overseeing our Mortgage Servicing Rights (MSR) portfolio and Sub servicer relationships. As part of the Master Servicer oversight function, this role is responsible for ensuring Sub servicers operate in full compliance with FNMA, FHLMC, state, and regulatory requirements, while delivering transparent, accurate, and timely servicing performance data./ppThe ideal candidate brings a strong foundation in mortgage servicing operations, a clear understanding of the end?to?end servicing framework, and a desire to deepen expertise in MSR asset management and regulatory oversight. This role partners closely with internal teams and external subservicers to review large data sets, monitor portfolio performance, identify operational or compliance risks, and support onboarding and oversight of new Sub servicers as the platform grows./ppThis position reports to the Director of Sub Servicing Oversight within the Finance organization and offers meaningful exposure to investment asset oversight, regulatory compliance, and senior leadership within a collaborative, growth?oriented environment. It is well suited for a detail?oriented, intellectually curious professional who enjoys solving complex problems and contributing to the disciplined management of institutional?quality assets./ppSubservicer Oversight/pulliConduct monthly performance reviews, audits, and control assessments to ensure Sub servicer compliance with contractual requirements, internal policies, and applicable FNMA, FHLMC, state, and regulatory standards./liliIdentify process gaps, performance trends, and control deficiencies; partner with subservicers to implement timely and effective corrective action plans./liliEnsure sub servicer has adequate controls and performance targets to meet/exceed performance targets while operating with appropriate controls/liliEvaluate Sub servicer operational capacity and staffing levels to ensure alignment with portfolio size, complexity, and business growth objectives/liliOversee default servicing practices, ensuring strong controls and outcomes across Collection Strategies, Loss Mitigation Strategies, Bankruptcy Management, Foreclosure Timeline Management, Escrow Management, Property Inspection Management, Real Estate Owned Liquidation Process (where applicable)/liliEnsure investor reporting and accounting accuracy/liliEnsure claims management process is effective and recovers all available dollars for the investor and the firm/liliEnsure compliance with all call center metrics:/liliEnsure compliance with all regulatory requirements including CFPB/li/ulpManage customer complaints for the firm for both MSR and Resi Credit portfolios/ppPrepare and deliver weekly and monthly portfolio performance reporting by Sub servicer and portfolio, taking full ownership of accuracy, completeness, and delivery./ppAnalyze large data sets to identify emerging risks, performance trends, and optimization opportunities./ppSupport onboarding, transition, and ongoing oversight of new subservicers/ppPartner with the Finance team to review, reconcile, and challenge advances, corporate charges, and fee disbursements, with a focus on contractual allowables and investor eligibility./ppWork closely with all internal teams to ensure corporate goals are met/ppBasic Qualifications:/pulliBachelors degree or relevant work experience required/lili10+ years of experience in mortgage servicing/liliExperience working in a collaborative environment/liliExceptional organizational skills with keen attention to detail/liliAbility to analyze large amounts of data and identify trends and/or anomalies/li/ulpDesired Characteristics:/pulliDemonstrated ability to independently manage multiple workstreams, prioritize deadlines, and deliver high?quality outputs in a fast?paced environment/liliManagement experience at a mortgage servicer or portfolio management experience within an investment or asset management platform/liliStrong written and verbal communication skills, with the ability to clearly present analyses, findings, and recommendations to senior management/liliStrong data analytics capability, including experience working with structured data and developing SQL queries to support analysis and decision?making/li/ulpEligibility Requirements:/pulliMust be willing to work in Dallas, TX, on-site three days a week/liliMust be willing to submit to a background investigation/liliMust have unrestricted work authorization to work in the United States/liliMust be willing to work additional hours as needed to complete deadline driven projects/li/ulpAnnaly is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact our Human Resources department./p/div