Inside Sales Support

Inside Sales Support Representative

Come for the job-stay for the career! This is a full-time permanent position located in Appleton, WI! FCX Performance is an Applied Industrial Technologies Company and a leading process flow control company. As an Inside Sales Support Representative with FCX Performance/Simone, you will establish and expand relationships with current customers and our sales team. You will have a direct impact on customer satisfaction, retention, and sales results!

In addition to competitive pay and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, employee assistance, tuition reimbursement, etc.) you will also enjoy:

• A lasting career Career paths are available in sales, management, and operations throughout the country
• Professional development and training
• Team oriented company culture where it's called work for a reason but have fun in the process
• Join a local team with company backing

Essential Functions & Responsibilities:

• Assist the Inside Sales staff with any and all filing needs.
• Maintain login information for customer's online systems.
• Track "in-transit" invoices.
• Provide order assistance and expediting when necessary to assist Inside Sales staff.
• Act as a backup for delivering parts quotes to customer inquiries.
• Open & distribute mail as well as maintain the postage machine including adding funds.
• Provide phone coverage as needed.
• Maintain "Welcome" area for guests and customers including updating lobby sign in a timely and accurate manner, maintain company literature, and provide coffee and drinks as necessary.
• Arrange for lunches for client meetings, in-house training sessions, and company BBQ's

Essential Mental Functions:

• Superior organizational skills.
• Excellent verbal, written, and interpersonal communication skills with emphasis on superior customer service.
• Ability to relate to all levels of employees within the organization, as well as customers, vendors, and suppliers.
• Ability to see "big picture" within a growing organization while focusing on company expectations and continuously striving for improvement.
• Strong proficiency with Microsoft Office, namely Excel, Word, & Outlook.
• Strict adherence to Corporate rules, policies, and regulations.

Preferred Education/Experience:

• High School Diploma or equivalent experience required; Associate's Degree strongly preferred. Business field strongly desired.
• Prior experience with industrial environments & situations strongly desired.
• Proven ability to provide maximum operational efficiency.

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Applied Industrial Technologies