Inside Sales Representative

General Job Description Position Overview IES Residential is seeking an Inside Sales Representative to join our team. The Inside Sales Representative is responsible for driving sales growth, developing customer relationships, and managing sales activities for company products and services. This role works closely with customers, operations teams, project management, and leadership to identify business opportunities, deliver customer solutions, and support long-term revenue growth and customer satisfaction. Primary Responsibilities Develop and maintain strong relationships with new and existing customers to support business growth and customer retention. Identify and pursue new sales opportunities through networking, referrals, prospecting, and customer engagement activities. Meet with customers to assess project needs, discuss products and services, and provide recommendations and solutions. Prepare proposals, estimates, contracts, presentations, and related sales documentation accurately and professionally. Collaborate with operations, project management, estimating, and leadership teams to ensure customer expectations and project requirements are achieved. Maintain accurate records of sales activities, customer communications, forecasts, and pipeline updates within company systems. Follow up with customers regarding proposals, project progress, service opportunities, and satisfaction concerns. Monitor market trends, competitor activity, and industry developments to identify opportunities for growth and operational improvements. Support contract negotiations, pricing discussions, and customer service initiatives to strengthen customer relationships and retention. Participate in networking events, trade shows, community activities, and company functions to promote company services and market presence. Assist in mentoring and supporting entry-level sales personnel as needed. Ensure compliance with company policies, procedures, and sales standards. Maintain professionalism and represent the company positively within the industry and community. Perform additional duties as assigned. Min USD $18.00/Yr. Max USD $22.00/Yr. Minimum Education None Minimum Years of Experience 2-4 Specific Qualifications Required Skills and Abilities Strong sales, customer service, and relationship management skills. Excellent verbal, written, and interpersonal communication abilities. Strong organizational, analytical, and multitasking skills. Ability to develop and maintain professional relationships with customers, vendors, and business partners. Strong negotiation, presentation, and problem-solving skills. Ability to manage multiple priorities and deadlines in a fast-paced environment. Proficiency in Microsoft Office Suite and CRM or sales management software preferred. Ability to analyze customer needs and provide effective business solutions. Ability to work independently while collaborating effectively across departments and teams. Strong attention to detail, follow-up skills, and professionalism. Ability to pass pre-employment screenings such as background and motor vehicle record checks. English speaking, reading, and writing preferred, and required where necessary to perform job duties. Education/Experience High school diploma or GED required; associate’s or Bachelor’s degree in Business Administration, Marketing, Sales, or related field preferred. Minimum of 3 years of sales, account management, business development, or related experience preferred. Construction, residential services, or related industry experience preferred. Experience with CRM systems, sales forecasting, and customer relationship management preferred. Relevant industry certifications or licenses preferred, and required where necessary to perform job duties. Physical Requirements Travel as required to support project and operational needs. Ability to work overtime, modified schedules, or occasional weekends as business needs require. Work in a typical office environment, sitting at a desk and performing prolonged computer work, with occasional standing, walking, bending, and reaching. Maintain dependable transportation and consistent, reliable attendance to meet customer service and operational needs. Ability to exercise sound judgment and make independent decisions within established company policies and procedures. Communicate in person, by phone, and electronically, including on a tablet, smartphone, and other office technology. Perform all work on-site and in person; this is not a remote or hybrid position. Lift, carry, push, and pull at least 25 pounds. This position is not eligible for visa sponsorship or work authorization support. Candidates must be authorized to work in the United States on a full-time basis without current or future need for employer sponsorship. License Required Yes Job Locations US-TX-Conroe Company Overview IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2025 fiscal year ending September 30, 2025, IES produced over $3.3 billion in revenue and employed over 10,200 employees at over 174 domestic locations across the United States. Our commitment to our employees is reflected by our actions: Safety is Priority One - and our record shows it Competitive Pay Company 401K plan with Employer Contribution Match Company Paid Time Off Company Paid Life Insurance Choice of Medical Coverage including Prescription and Short Term Disability Plans Choice of Dental and Vision Coverage Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage Auto and Home Insurance Discount Programs EEO Statement PLEASE NO AGENCY CALLS. NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid. EEO & Aff The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government. View Your Equal Employment Opportunity rights under the law. "Know Your Rights: Workplace Discrimination is Illegal; Conozca sus Derechos: La Discriminación en el Lugar de Trabajo es Ilegal Disability Accommodation IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at View phone number on click.appcast.io or any IES office to request assistance. IES Participates in E-Verify/IES participa en el programa E-Verify E-Verify Information/ Información sobre E-Verify English/Español Right to Work/Ley de Derecho al Trabajo English/Español #J-18808-Ljbffr IES Residential Inc